Leslie Bravo
McKinney,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Front Office Associate
Rayus Radiology
McKinney, TX
10.2023 - Current
- Organized clinical paperwork prior to patient appointments.
- Gathered, verified, and processed patient paperwork.
- Scheduled patient appointments, updated patient records, maintained accurate documentation in the electronic health record system.
- Answered patient inquiries regarding health care services.
- Facilitated patient check-ins.
- Assisted technicians with patient care by getting patients prepped for examinations.
- Verified patient insurance eligibility prior to appointments.
- Evaluated medical insurance details and informed patients of uncovered fees.
- Served as a liaison between patients, referring physicians, and the insurance team.
- Contacted patients and referring physician offices to resolve problems.
E-Commerce Team Member
Whole Foods Market Inc
Pasadena, CA
01.2021 - 10.2023
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with personnel from different departments by being consistently professional and friendly.
- Exceeded customer expectations consistently as evidenced by high feedback ratings
- Suggested comparable products to replace out-of-stock items.
- Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Provided customer support via the online chat
Office Production Assistant
Propagate
Hollywood, CA
06.2019 - 06.2020
- Called vendors in order to determine which vendor sold products suitable for the project
- Offered diverse clerical support to office team members, managed correspondence, made telephone calls and tracked documentation.
- Collected various documents to prepare for filing, storage and processing.
- Assisted organizational efforts by filing, entering data and making phone calls.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Operated photocopiers and scanners, and personal computers.
- Delivered messages and ran errands.
- Copied, sorted and filed records of office activities and business transactions.
Education
Bachelor of Science - Criminal Justice
California State University - Los Angeles
Los Angeles, CA12.2021
Skills
- Verbal and Written Communication
- Detail-oriented
- Organizational Skills
- Time Management Skills
- Ability to Multitask
- Tech-savvy
- Typing
- Data entry
- Scheduling appointments
- Records Management
- Referral Verification
- Patient Relations
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Front Office Associate
Rayus Radiology
10.2023 - Current
E-Commerce Team Member
Whole Foods Market Inc
01.2021 - 10.2023
Office Production Assistant
Propagate
06.2019 - 06.2020
Bachelor of Science - Criminal Justice
California State University - Los Angeles