Leslie Cardenas
Saginaw,TX
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
1
1
year of professional experience
Work History
Phlebotomy Technician
Pharmacy Technician Trainee
CVS Pharmacy
04.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Assisted with filling of over [Number] prescriptions daily.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Set up and modified patient profiles to include current medications and insurance details.
Education
High School Diploma -
Chisholm Trail High School
Fort Worth, TX05.2021
Skills
- Quality Control Guidelines
- Time Management
- Data Entry
- Quality Control
- Sharps Disposal
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician Trainee
CVS Pharmacy
04.2023 - Current
Phlebotomy Technician
High School Diploma -
Chisholm Trail High School