Desired Job Title
Security Officer Household ManagerRetail Store ManagerWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: San Antonio, TX, US
Open to relocation: Yes
Open To Work
Leslie Carter
San Antonio,TX
Work Preference
Summary
Results-driven professional with extensive experience in security and household management. Known for superior organization and time management skills, successfully training team members and enhancing operational safety through effective access control and emergency response protocols.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Security Officer
Allied Universal Security Services
San Antonio, TX
09.2022 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, maintaining calm and ensuring effective resolution.
- Prepared detailed reports on daily activities, incidents, and security breaches.
- Implemented access control procedures to regulate entry into secured areas.
- Trained new team members on security protocols and emergency response measures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Household Manager
Carter Family
San Antonio, TX
10.2004 - 09.2022
- Managed household operations, ensuring seamless daily functioning and organization.
- Coordinated scheduling for family events, appointments, and activities to optimize time management.
- Oversaw maintenance of household inventory, including supplies and equipment management.
- Developed and implemented cleaning schedules to maintain high standards of hygiene and orderliness.
- Established budgeting processes for household expenses, ensuring financial accountability and resource allocation.
- Organized meal planning and preparation, accommodating dietary preferences and nutritional needs.
- Enhanced communication between family members by maintaining a centralized calendar for important dates and tasks.
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Managed financial operations for household of 7 members.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Scheduled appointments for medical, dental, and self-care needs.
- Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
- Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
Retail Store Manager
Texas Kids
San Antonio, TX
10.1996 - 08.2002
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Developed and implemented staff training programs to enhance team efficiency and service quality.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Managed inventory control processes, reducing stock discrepancies through improved tracking systems.
- Resolved customer complaints promptly, enhancing overall shopping experience and brand loyalty.
- Executed promotional campaigns that increased foot traffic and boosted sales revenue significantly.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
Education
High School Diploma -
Roosevelt High
San Antonio, TX06-1994
Skills
- Report writing
- Security guard license
- General security
- Superior customer service
- Visitor tracking
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Office administration
- File management
- Multi-line telephone operation
- Clerical support
Accomplishments
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Exceeded monthly store sales goals 14 months in a row.
- Achieved the 2nd national store ranking within 1 years.
Certification
- Certified Level 3 Security Officer, Allied Universal
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Officer
Allied Universal Security Services
09.2022 - Current
Household Manager
Carter Family
10.2004 - 09.2022
Retail Store Manager
Texas Kids
10.1996 - 08.2002
High School Diploma -
Roosevelt High