LESLIE CARTER
Lexington,KY
Summary
Dynamic professional with over 25 years of expertise in sales operations, client relations, and marketing within retail, real estate, and office solutions. Demonstrated ability to exceed sales targets and enhance social media engagement. Skilled in developing training initiatives that foster team growth and customer satisfaction.
Overview
27
27
years of professional experience
2
2
Certifications
Work History
New Home Sales Consultant
James Monroe Homes
Lexington, KY
09.2025 - 01.2026
- High-velocity performance: Achieved rapid revenue impact and demonstrated strong pipeline acceleration by securing three closed home sales within the first 90 days of field placement.
- Intensive Industry Training: Completed comprehensive, fast-tracked professional development powered by the New Home Star sales methodology, mastering construction sequencing, architectural blueprint reading, and purchase contract law.
- Consultative Selling & Presentations: Welcomed prospective buyers, conducted deep needs analyses, and delivered high-impact model home presentations using structured path-to-purchase strategies.
- Pipeline Management: Cultivated local realtor networks, and utilized industry CRM software to execute proactive, high-touch follow-up sequences for prospective buyers.
Designer and Sales/Marketing
LW Office Furniture
Lexington, KY
07.2023 - 05.2025
- - Generated $375,000+ in sales through client consultations, layout design, and project management
- - Created LinkedIn marketing that grew the profile from 7 to 6,000+ followers; content used across multiple branches
- Developed thank-you programs and improved client follow-up systems
- Collaborated with clients to capture design requirements and create tailored proposals.
- Designed innovative office furniture solutions, enhancing workspace functionality and aesthetics.
- Utilized CAD software to produce detailed product specifications and visual presentations.
Director of Communications
Keller Williams
Lexington, Ky
02.2022 - 01.2023
- Spearheaded agent onboarding and training program improvements
- Managed day-to-day operations and front office coordination
- Developed in-house marketing and event planning initiatives
- Improved team engagement and internal communications
Floral Designer/ Store Manager
Kreations by Karen
12.2016 - 12.2020
- Managed staffing and scheduling for retail floral business
- Coordinated event logistics and floral installations
- Supervised day-to-day store operations and merchandising
- Designed custom floral arrangements for various events, ensuring alignment with client vision and brand standards.
- Coordinated and managed inventory of floral supplies, minimizing waste and optimizing stock levels.
Operating Owner/ Manager
Planet Salon and Spa
12.1998 - 12.2011
- - Managed team of 85+ staff members across three salons
- - Scheduled appointments, client relations, and built team culture
- Became one of the nations Top Growing Salons in the USA by Salon Magazine twice
- - Spoke at national conferences on branding, retention, and salon leadership
- - Member, NAWBO (National Association of Women Business Owners)
Education
Lexington Community College
Lexington, KYSkills
- Sales & Client Relations
- Marketing & Social Media Strategy
- Staff Training & Development
- B2B Networking
- CRM & Admin Software
- Event Planning
- Public Speaking
- Inventory Management
- Construction sequencing
- Pipeline management
- CRM software
- Customer relationship management
- Team leadership
- Creative design
- Cross-functional collaboration
- Time management proficiency
- Lead generation
Certification
- CET Office Design - Beginner
- Social Media Content - Creation and management
Timeline
New Home Sales Consultant
James Monroe Homes
09.2025 - 01.2026
Designer and Sales/Marketing
LW Office Furniture
07.2023 - 05.2025
Director of Communications
Keller Williams
02.2022 - 01.2023
Floral Designer/ Store Manager
Kreations by Karen
12.2016 - 12.2020
Operating Owner/ Manager
Planet Salon and Spa
12.1998 - 12.2011
Lexington Community College