LESLIE CASTORENA
Sunland Park,NM
Summary
Skilled bilingual Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Wanting to further career in a dental/medical practice requiring organizational skills as well as wanting to improve patient care from both a clinical and clerical standpoint. Quick learner and successful in building relationships with coworkers and patients.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Anthony Dental
05.2019 - 03.2023
- Worked chairside assisting family dentist with routine cleaning and specialized procedures, making patients feel as relaxed as possible and preparing them for treatment
- Gained experience in exposing and processing X-rays; fabricating crowns, pouring impressions, and assisting with extractions, impactions, fillings, implants, local anesthesia, suture placements
- Root canal treatments.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sterilized rooms and prepped equipment and instruments for 10 procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Explained treatment procedures and instructed patients on home care guidelines.
Medical Assistant
New Mexico Family Services, LLC
08.2018 - 04.2019
- Managed general office duties such as answering multiple telephone lines, completing insurance
- Authorized drug refills and provided detailed prescription information to pharmacies, interviewed patients to obtain medical information, weight and height measurements and vital signs
- Ensured cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
- Helped implement practice's quality assurance and control program
- Efforts ensured compliance with HIPAA and OSHA regulations and improved patient care/satisfaction
- Collected various specimen such as stool, urine and blood and prepared them for lab.
Cashier
Fallas Paredes
08.2017 - 04.2018
- Collaborated with merchandiser creating displays to attract cliental
- Used trend awareness to assist customers in their shopping experience
- Thoroughly scan every piece of merchandise for inventory control
- Open and close the store
- Restock merchandise, clean facility and organize before and at end of each shift
- Balancing of cash register and charge transmissions, pricing merchandising as needed.
Dental Assistant Student
El Paso Dentistry 4 Kids
07.2017 - 09.2017
- Achieved back office duties while receiving hands-on training under dental staff
- Checked patients in and obtained their vital signs; took x-rays on all new patients
- Setup exam room by preparing tray setup, sterilizing equipment and ensuring all information on the patient's chart was up-to-date for the dentist
- Would assist with examination by passing dentist tools
- Provided post-op instructions to patients and ensured that patients were scheduled follow-up appointments.
Team Member
Dickeys Barbecue Pit
10.2016 - 07.2017
- Ensured that quality customer service, food & cashiering are being served
- Responsible for preparing meats and sides, maintenance of dining area, answering incoming phone calls, taking customer & catering orders and completing sales transactions
- Additionally, placed meats inside pit, checked temperature on meats and sides, and restocked breads, cups, utensils etc.
Cashier
Flautas Tepalca
06.2016 - 11.2016
- Performed extensive customer service while ensuring quality foods such as Flautas, Tortas, Tacos, Paletas, Agua Frescas and additional Mexican Snacks
- Would work register and complete customer's order by credit card and cash
- Held responsible of inventory, stocking and busing tables
- Additionally prepared fruits and answered incoming phone calls.
Sales Associate
Finish Line
03.2016 - 06.2016
- Maintained objective of providing excellent customer service while meeting shoe sales goals
- Welcomed customers and began conversation to obtain customer's purpose for their visit
- Suggest particular shoe based on customer's needs and convince them to complete their purchase by singing up to store's rewards membership
- Push additional products such as shoe cleaner, stocks and clothing
- Completing customers' transaction and provided correct change
- Answering incoming phone calls and provided helpful information.
Oasis Bowling alley
02.2016 - 06.2016
- Welcomed customer to bowling alley and asked if customer would like to order anything.
- Provide menus and provide suggested specials and drinks
- Provide orders to kitchen and checking for completion
- Taking over arcade stand and ensured that bowling balls were organized in their designated area
- Brought customer's order and completed transactions via credit card/cash while bringing back correct amount of change.
Education
Certification - Dental Assisting
Vista College El
Paso, TX10.2017
High School Diploma -
Edison Hope Academy
El Paso, TX03.2016
Skills
- Dental X Rays
- Room & Tray set up
- Preliminary Oral Health Exams
- Mixing Dental Cements,Alginate Impressions
- Assessments adult child tooth charting
- CPR
- Pays Attention to Detail
- Inventory Organization
- Customer Service
- Postoperative Care Instructions
- Radiation Protection
- Full Mouth Radiographs
- Infection Control Proficiency
- Post-Operative Procedures
Timeline
Dental Assistant
Anthony Dental
05.2019 - 03.2023
Medical Assistant
New Mexico Family Services, LLC
08.2018 - 04.2019
Cashier
Fallas Paredes
08.2017 - 04.2018
Dental Assistant Student
El Paso Dentistry 4 Kids
07.2017 - 09.2017
Team Member
Dickeys Barbecue Pit
10.2016 - 07.2017
Cashier
Flautas Tepalca
06.2016 - 11.2016
Sales Associate
Finish Line
03.2016 - 06.2016
Oasis Bowling alley
02.2016 - 06.2016
Certification - Dental Assisting
Vista College El
High School Diploma -
Edison Hope Academy
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