Leslie Claudio
East Syracuse,NY
Summary
Hardworking ,friendly, engaging & passionate job seeker with strong organizational skills eager to secure entry-level position providing support and resources for patients with substance abuse issues. Enthusiastic and motivated person ready to learn, grow and excel in a new career as peer recovery specialist .
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hampton Inn and Suites
Baywood Hotels
East Syracuse, NY
09.2021 - Current
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Employed best maintenance and safety practices with [Number]% incident rate.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
B&F Consultants
Chanel Beard
Syracuse, NY
01.2021 - 08.2021
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Scheduled initial and return appointments for counseling clients, adhering to internal policies while accommodating individual customer needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled office meetings and client appointments for staff teams.
- Collected medical payments from clients and updated account balances.
Firekeepers Resturant
Onondaga Nation Reservation
Syracuse , NY
03.2019 - 02.2020
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Greeted customers with friendly demeanor to enhance positive guest experience.
- Prepared food items by following recipes and product directions.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Maintained high level of efficiency in fast-paced work environment.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Las Delicia's Resturant
Francisco Rodriquez
Syracuse, NY
10.2012 - 07.2019
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Answered customers' questions, recommended items and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Associate of Science - Human Services
Onondaga Community College
Syracuse, NY01.2024
Dental Assistant
Onondaga-Cortland-Madison BOCES
Liverpool, NY01.2014
GED -
EOC
Syracuse, NY06.2010
Skills
- Problem Solving
- Customer Service-Oriented
- Positive Attitude
- Skill Building
- Relationship Building
- Time Management
- Critical Thinking
Certification
- CPR Certified
- Fully vaccinated
Languages
Spanish
Native or Bilingual
Timeline
Hampton Inn and Suites
Baywood Hotels
09.2021 - Current
B&F Consultants
Chanel Beard
01.2021 - 08.2021
Firekeepers Resturant
Onondaga Nation Reservation
03.2019 - 02.2020
Las Delicia's Resturant
Francisco Rodriquez
10.2012 - 07.2019
Associate of Science - Human Services
Onondaga Community College
Dental Assistant
Onondaga-Cortland-Madison BOCES
GED -
EOC