Manager. Administration
Leslie Coles
Columbia,MD
Overview
27
27
Work History
Hostess
Bertucci's Kitchen & Bar
Columbia, MD
06.2021 - 06.2022
- Resolved any customer complaints or issues quickly and professionally.
- Handled cash payments and reconciled daily transactions accurately.
- Provided menus to customers and answered questions regarding menu items.
Store Manager
As Seen On TV
Columbia, MD
09.2015 - 04.2020
- Recruited, trained and supervised new employees.
- Planned special promotions or discounts based on market trends.
- Implemented efficient systems for tracking stock movement.
- Identified opportunities for cost savings through waste reduction initiatives.
- Maintained accurate records of employee performance reviews.
- Updated POS system with new products and promotional offers.
- Created weekly work schedules for store personnel.
- Ensured compliance with safety regulations and company policies.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Developed relationships with suppliers to negotiate better prices.
- Developed strategies to maximize sales and profitability.
- Monitored inventory levels and placed orders to restock shelves.
- Performed regular price checks to ensure competitive pricing.
Childcare Teacher
Lornwood
Columbia, MD
01.1995 - 06.2017
- Assisted in planning, implementing and supervising age-appropriate activities for children ages 4 to 6.
- Maintained classroom order by enforcing rules set by administration staff.
- Participated in parent-teacher conferences to discuss individual student progress.
Education
High School Diploma -
Northeast High School
Pasadena, MD05-1977
Some College (No Degree) - Early Childhood Education
Howard Community College
Skills
Cashier
Timeline
Hostess
Bertucci's Kitchen & Bar
06.2021 - 06.2022
Store Manager
As Seen On TV
09.2015 - 04.2020
Childcare Teacher
Lornwood
01.1995 - 06.2017
High School Diploma -
Northeast High School
Some College (No Degree) - Early Childhood Education
Howard Community College
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