Leslie Collazo
Relocating To Florida
Summary
Sales manager with 20 years of experience in hospitality, specializing in high-revenue sales and new business development. Proven track record of opening new locations and managing multimillion-dollar budgets while consistently exceeding sales targets and KPIs. Expertise in outbound prospecting, relationship building, and team development.
Overview
16
16
years of professional experience
Work History
Sales Manager
Dave & Buster's Freehold
Freehold , NJ
04.2025 - 04.2026
- Spearheaded marketing tour, securing partnerships with top five industry influencers through strategic meetings.
- Launched new Dave & Buster's location with a 1.5 million dollar event budget, establishing effective systems for the events department.
- Developed marketing materials to enhance brand awareness for grand opening.
- Recruited and trained event consultants, mentoring operations managers on event execution.
- Exceeded quarterly sales goals, averaging 120%, while achieving a 30% RFP conversion rate.
- Generated over 1000 new contacts through cold calls, email campaigns, and networking initiatives.
- Hosted and attended networking events and trade shows to expand corporate and SMERF connections.
Sales Manager
Dave & Buster's Woodbridge
Woodbridge, NJ
04.2024 - 04.2025
- Established relationships with key clients, enhancing customer retention and satisfaction.
- Built community ties through networking events and hosted meet-ups, fostering local engagement.
- Drove sales to meet and exceed quarterly budgets by bringing back repeat business as well as new business.
- Managed the sales process continuously through prospecting, calls and setting appointments.
- Trained incoming on premise sales managers; reviewing sales process, long term expectations, and tracking progress.
District Sales Manager
Dave & Buster's
Remote (Florida, Puerto Rico, Louisiana Markets)
04.2022 - 04.2024
- Managed a team of sales managers and event operations coordinators provided training, coaching and mentoring to ensure optimal performance.
- Analyzed sales data and identified trends in order to develop targeted sales plans for team by period and quarter.
- Prepared weekly reports on sales activity, successes and areas needing improvement and presented during weekly team meetings.
- Collaborated with general managers from each store within the district to identify sales trend, pacing, and areas of opportunities to meet and exceed yearly $13 million goal.
- Maintained a steady stream of new business by working RFPs and taking queue calls to ensure pipeline was filled to meet personal goals, this year generating $930k for individual sales.
- Assisted with rebooking leads to continue building rapport with past guests to ensure repeat business.
Sales Manager
Dave & Buster's
Remote
11.2020 - 04.2022
- Reviewed KPIs weekly and implemented critical adjustments to increase performance for each metric.
- Prospecting and rebooking efforts for two locations by cold calling, emailing, and follow up.
- Exceeded sales goals by working closely with guests to meet their needs and maximize satisfaction.
- Worked a queue line for over 100 locations and daily worked RFPS for 13 locations.
- District SMAC mentor, providing training for new hires, and led team meetings.
- Communicated with general managers of updates and addressed any issues within district.
Senior Corporate Sales Manager
Dave & Buster's
Woodbridge NJ NSO, Palisades NY
03.2017 - 03.2020
- Increased guest awareness and engagement by connecting with prospective clients via telephone, email and face-to-face visits.
- Networked at local and industry events to prospect for new sales leads.
- Created and presented proposals and built successful RFPs for new events.
- Supported sales team members to drive growth.
- Employed cold calling, prospecting and networking to land new contacts.
- Managed a sales consultant and a special events assistant.
Special Events Consultant
Dave & Buster's
New York, NY
09.2014 - 03.2017
- Oversaw event logistics, scheduling and accommodations.
- Organized corporate luncheons, dinners, conferences and kids birthdays.
- Coordinated with events outside vendors, timelines and budgets.
- Responsible for upsells and A/R payments on events.
- Updating contracts for operations team and kitchen manager binders.
- Worked high volume of RFPs and incoming calls.
Operations Manager
Dave & Buster's
New York, NY
01.2010 - 09.2014
- Managed hourly staff members and labor with daily operations.
- Wrote staff schedule for various departments including deposits, cocktail servers, front desk.
- Responsible for openings and closings of establishment while ensuring BOH and FOH checklists were met daily.
- Managed and ran events, ensured setup and execution was successful
- In charge of payroll, invoicing, balance sheets, and store forecasting.
- Helped to resolve guest related issues while upholding company standards.
Education
High School Diploma -
Academy of Mount Saint Ursula
The Bronx, NY06-2005
Skills
- Salesforce expertise
- Zoominfo
- Business development
- Microsoft Office proficiency
Timeline
Sales Manager
Dave & Buster's Freehold
04.2025 - 04.2026
Sales Manager
Dave & Buster's Woodbridge
04.2024 - 04.2025
District Sales Manager
Dave & Buster's
04.2022 - 04.2024
Sales Manager
Dave & Buster's
11.2020 - 04.2022
Senior Corporate Sales Manager
Dave & Buster's
03.2017 - 03.2020
Special Events Consultant
Dave & Buster's
09.2014 - 03.2017
Operations Manager
Dave & Buster's
01.2010 - 09.2014
High School Diploma -
Academy of Mount Saint Ursula