Leslie Diaz
AltaMed Health Services Corporation
Long Beach,CA
1
Language
1
Certification
6
years of professional experience
Dedicated healthcare professional with a strong background in clinical pharmacy and patient care. Experienced in insurance billing and maintaining HIPAA compliance, facilitating effective communication between healthcare teams and patients. Eager to learn new skills and qualities to drive team success and contribute to organizational growth.
Work History
Pharmacy Technician
3 Years 5 Months- Prior authorization knowledge and experience
- Assisted physicians, nurses and pharmacies in refilling maintenance medications by reviewing patients' charts and labs
- Consulted with insurance company/pharmacy representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted physicians, nurses and pharmacies in refilling maintenance medications by reviewing charts, notes and labs
- Aided pharmacist by resolving medication problems/questions, facilitating communication between pharmacies and Spanish-speaking patients
- Trained new pharmacy staff on operational procedures and best practices for patient care.
Pharmacy Technician
2 Years 10 Months- Assisted pharmacists with medication dispensing, labeling, and packaging.
- Solved problems in-person and over the phone by assisting with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients
- Aided pharmacists in preparing and replenishing sp200 machine by cleaning cells and refilling them appropriately
- Experienced in medication delivery preparation ensuring accuracy and protection of HIPAA information
Education
CPhT - Pharmacy Technician
Skills
HIPAA compliance
Customer service
Team collaboration
Communication skills
Refill processing
Authorization processing
Data entry
Certification
- CPhT - Certified Pharmacy Technician
- BLS Certificate
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
AltaMed Health Services Corporation
04.2023 - CurrentRead More
Pharmacy Technician
AltaMed
06.2020 - 04.2023Read More
North-West College
CPhT from Pharmacy Technician
Read More