Leslie Ferrante
Freehold,NJ
Summary
Proactive Medical Office Manager and Front Desk Receptionist with extensive experience in managing administrative tasks, electronic patient records, and optimizing billing processes. Proven success in increasing revenue, ensuring accurate clinical documentation, and providing professional front desk services. Strong skills in insurance verification, EMR software, and patient scheduling. Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 7 years of related experience, diligent nature and expertise in electronic records management.
Overview
7
7
years of professional experience
Work History
Medical Office Manager
Allergy & Asthma Associates
04.2017 - Current
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
Front Desk Receptionist
The Fort Athletic Club
09.2023 - Current
Opening the club at appointed time.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
Associate of Applied Science - Medical Assisting
Bergen Community College
Paramus, NJ05.1982
Skills
- Administrative Skills
- Time Management
- Strong Work Ethic
- Effective Multitasking
- Professional telephone etiquette
- Medical Practice Operations
- Insurance Verification Proficiency
- EMR Software
- Patient Registration
- Staff Recruitment and Training
- Microsoft Office
- Active Listening
Timeline
Front Desk Receptionist
The Fort Athletic Club
09.2023 - Current
Medical Office Manager
Allergy & Asthma Associates
04.2017 - Current
Associate of Applied Science - Medical Assisting
Bergen Community College
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