Leslie Friend

Delivered patient care before, during, and after imaging exams to enhance comfort. Assessed health histories and monitored vital signs for risk management. Started IV lines for contrast dyes to support imaging accuracy. Administered conscious sedation, managing any adverse reactions effectively.

Coordinated care for a 37-bed orthopedic, neurosurgical, telemetry unit.

Evaluated patient conditions and collaborated with physicians and interdisciplinary teams to develop individualized care plans.

Assisted with discharge planning, resource utilization, and transitions of care to improve patient outcomes. Prioritized patient assignments and clinical resources while maintaining regulatory compliance and quality standards.

Mentored nursing staff and promoted evidence-based clinical practice.

Educated patients and families regarding diagnoses, medications, treatment plans, and follow-up care.

Coordinated care for a high-volume primary care practice serving 60–80 patients daily.

Assisted providers with clinical documentation, treatment planning, referrals, and prior authorization approvals.

Managed clinical workflows to improve efficiency and patient satisfaction.

Collaborated with physicians, specialists, pharmacies, and insurance companies to facilitate continuity of care.

Ensured accurate documentation within eClinicalWorks to support quality patient care and regulatory compliance.