Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
07.2025 - Current
Managed inventory levels, ensuring timely restocking of medications and supplies.
Processed prescription orders efficiently, minimizing wait times for customers.
Monitored medication storage conditions to comply with safety standards and regulations.
Provided exceptional customer service, addressing inquiries and concerns promptly to enhance patient satisfaction.
Stocked, labeled, and inventoried medication to keep accurate records.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Warehouse Associate
Sun Country Medical Equipment
06.2022 - 07.2025
Delivering Equipment to Patients home’s or hospitals
Cleaning, testing and repairing equipment
Conducted inventory counts to ensure accurate stock levels and minimize discrepancies.
Assisted in loading and unloading shipments, maintaining organization of incoming and outgoing products.
Trained new associates on equipment operation and safety protocols to promote a safe work environment.
Maintained cleanliness and safety standards throughout workspace, adhering to OSHA regulations.
Performed inventory control, such as counting, and stocking merchandise.
Pharmacy Technician Trainee
UMC Main (Externship)
12.2024 - 01.2025
Able to input patient profiles
Able to perform basic dosage calculations
Answer telephones, responding to questions or requests
Aseptic Technique
Tax Preparer
OTR Driver Tax Services
05.2020 - 02.2022
Data Entry
Answering phones with proper phone etiquette
Filled taxes and payments
Payroll Services
Cleaning Staff, Team Captain
Merry Maids
01.2020 - 05.2020
Cleaning, disinfecting using proper PPE
Documenting Visits and Services Rendered
Inventory Management of Equipment used
Navigating programs for Documenting
Office Clerk/ Cashier
Oasis Tires and Wheels
10.2019 - 12.2019
Inventory Management
Manage all sales paper work
Handle cash register on a daily basis
Provide Excellent customer services in house and over the phone
Teacher's/Nutrition Aide
Dona Ana County Headstart
08.2017 - 05.2018
Practiced Food Safety
Kept Temperature Logs
Covered for teachers
Played and interacted with the children
Education
Pharmacy Technician -
Pima Medical Institute
El Paso, TX
01.2025
General Studies - undefined
Gadsden High School
Anthony, NM
05.2013
Skills
Prepare medication from prescription for pharmacist approval
Apply mathematical principles
Solve Mathematical calculations
Identify different routes of administration
Basic Pharmacy inventory management
Ensure correct dosage of each drug
Differentiate between different dosage forms
Interpret Latin and Medical abbreviations
Packaging and labeling
Attention to detail
Problem-solving
Data entry
Data management
Verbal communication
Team collaboration
File maintenance
Certification
HIPPA, El Paso TX
HIPPA certification
September 2024
OSHA, El Paso TX
OSHA Blood Borne Pathogens
September 2024
CPR
CPR Certified
June 2024 - June 2026
Pima Medical Institute, El Paso Tx
Certificate of Completion
May 2024 - January 2025
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing