Leslie Garcia Galvan
Summary
Dedicated professional with a proven track record of enhancing learning through innovative strategies and fostering a safe environment. Fluent in two languages and adept in medical terminology, I excel in multitasking and problem-solving. My approach has significantly improved program participation and customer satisfaction, demonstrating both hard and soft skills in dynamic settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Kids R Kids Learning Academy
06.2022 - Current
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Implemented curriculum to enhance classes with learning-focused activities.
- Administered assessments for developmental milestones, identifying areas of growth or concern to address promptly.
Community Outreach Intern
Valora Medical Group
04.2022 - 06.2022
- Developed and implemented innovative strategies to increase program participation rates.
- Contributed to the development of new policies aimed at better serving target populations within the community.
- Collaborated with other departments in supporting broader organizational goals while maintaining a focus on community engagement priorities specifically assigned within my role as an intern.
- Responded to correspondence from insurance companies.
- Analyzed customer needs to provide customized insurance solutions.
- Conducted research on community needs, enabling the organization to tailor its programs accordingly.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations and organizational policies.
- Demonstrated adaptability during software transitions, quickly learning new systems to maintain productivity levels throughout implementation periods.
Clerk
QuikTrip
12.2019 - 04.2022
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Performed inventory control, such as counting, and stocking merchandise.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Performed routine price checks to ensure pricing accuracy throughout the store, reducing potential discrepancies at checkout.
Education
Associate of Applied Science -
North Lake College
Irving, TX08-2025
Skills
- Medical Terminology
- Understanding of insurance policies
- Insurance advisory
- Submission of medical claims
- EKG interpretation
- Direct patient care
Certification
- CPR/AED Certification
- ServSafe Food Handler's Certification
Timeline
Daycare Teacher
Kids R Kids Learning Academy
06.2022 - Current
Community Outreach Intern
Valora Medical Group
04.2022 - 06.2022
Clerk
QuikTrip
12.2019 - 04.2022
- CPR/AED Certification
- ServSafe Food Handler's Certification
Associate of Applied Science -
North Lake College
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