Dynamic System Manager with a proven track record in optimizing IT infrastructure and enhancing operational efficiency in healthcare. Skilled in cross-functional team coordination and mentoring junior staff. Ready to drive strategic improvements and quality assurance initiatives.
Work History
System Manager of Breast Centers
13 Years 7 Months
Ballad Health System | 01.2013 - Current
Developed and executed strategic plans for IT infrastructure improvements, aligning with organizational goals.
Coordinated cross-functional teams to optimize system integrations, improving workflow and data accuracy.
Led systems implementation to enhance operational efficiency across healthcare facilities.
Mentored junior staff on best practices in systems management, fostering professional development and expertise.
Clinical Coordinator
17 Years 11 Months
Holston Valley Medical Center | 09.2008 - Current
Coordinated patient care services to enhance operational efficiency and improve patient experiences.
Managed scheduling for clinical staff, ensuring optimal coverage and resource allocation.
Implemented quality assurance protocols to maintain compliance with healthcare standards.
Developed training programs for new employees, fostering skill development and team cohesion.
Radiologic Technologist (Mammography)
36 Years 1 Month
Holston Valley Medical Center | 07.1990 - Current
Collaborated with physicians to evaluate patient conditions and ensure accurate imaging results.
Operated advanced radiologic equipment, enhancing efficiency of imaging processes.
Performed diagnostic imaging procedures with precision and adherence to safety protocols.
Mentored junior technologists on best practices in patient care and imaging techniques.
Education
Master of Science - Health Administration
East Tennessee State University | Johnson City, TN | 12-2023
3.8 GPA
Bachelor of Science - Radiologic Technology
East Tennessee State University | Johnson City, TN | 05-2021
Dean's List multiple semesters throughout the course of study
Skills
Troubleshooting skills
Remote support
Infrastructure management
IT asset management
Accomplishments
Active member of Junior League of Kingsport 2001-2008. Served as chair on multiple committees and President Of Junior League of Kingsport 2008
Served on Board of Directors for Susan G. Komen 2005-2010 Tri-Cities Affiliated
Medical Director - The Breast Centers at ImageCare at Community Care PhysiciansMedical Director - The Breast Centers at ImageCare at Community Care Physicians