Leslie Gorostieta
Houston,TX
Overview
2
2
years of professional experience
Work History
Medical Assistant
Harris Health
Houston, TX
06.2023 - 11.2024
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Processed orders for medical supplies and lab equipment.
Claims Adjuster
Asurion
Houston, TX
06.2022 - 06.2023
- Engaged in continuous learning to stay current with industry trends and best practices in claims management.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Discovered occurrences of insurance fraud or criminal neglect to avoid workplace liability.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
Data Entry Lead
Harris County
Houston, TX
08.2022 - 01.2023
- Organized and filed data in appropriate locations for easy access to essential information.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
- Developed standard operating procedures for daily tasks associated with the role.
Education
Science Education
San Jacinto College
Pasadena, TX05-2026
High School Diploma -
Hastings High School
Houston, TX06-2020
Skills
- Team collaboration
- Effective communication
- Customer service
- Maintaining confidentiality
- Insurance claims
- Conflict resolution
- Technical troubleshooting
- Verbal and written communication
- Data entry
- Calm disposition
- Building rapport
- FLUENT IN spanish
References
References available upon request.
Timeline
Medical Assistant
Harris Health
06.2023 - 11.2024
Data Entry Lead
Harris County
08.2022 - 01.2023
Claims Adjuster
Asurion
06.2022 - 06.2023
Science Education
San Jacinto College
High School Diploma -
Hastings High School