Leslie Head
Evansville,IN
Summary
Experienced Area Supervisor driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 9 years in the field. Dedicated to streamlining operations and maximizing team performance.
Overview
9
9
years of professional experience
Work History
Area Supervisor
ResCare Residential Services
Evansville, IN
02.2016 - 02.2024
- Monitored employee performance, providing feedback and coaching as needed.
- Enforced company policies while maintaining a fair and consistent approach among staff members.
- Responded promptly to any emergency situations that may have arisen during business hours.
- Developed and maintained a positive working environment for all staff members.
- Directed and supervised staff performance.
- Trained, managed and motivated employees to promote professional skill development.
- Delegated work to staff, setting priorities and goals.
- Managed 20+ employees.
Direct Support Professional
ResCare Residential Services
Evansville, IN
02.2015 - 02.2016
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Followed care plan and directions to administer medications.
- Assisted individuals in learning and developing new skills.
- Provided guidance and support to ensure safety of individuals served.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Accompanied or transported clients to appointments, errands and social activities.
Education
Biology
University of Southern Indiana
Evansville, INSkills
- Reporting Skills
- Risk Management
- Documentation Skills
- Employee Performance Management
- Operational Efficiency
- Task Delegation
- Team Management
- Client Documentation
- Behavioral Management
- Direct Patient Care
- ADL Support
- First Aid and Safety
References
References available upon request.
Timeline
Area Supervisor
ResCare Residential Services
02.2016 - 02.2024
Direct Support Professional
ResCare Residential Services
02.2015 - 02.2016
Biology
University of Southern Indiana