Leslie Hernandez
Peoria,Illinois
Summary
Hardworking and bilingual college student studying Criminal Justice, with experience in banking and retail. Strong skills in customer service, handling money, answering phones, and working with both English and Spanish-speaking customers. Known for being reliable, organized, and friendly. I balance work and school while staying focused on my goals.
Overview
2
2
years of professional experience
Work History
Teller
CIBM Bank
Peoria, IL
02.2025 - Current
- Handle deposits, withdrawals, and payments.
- Help customers with account questions.
- Answer calls and give support in-person and by phone.
- Keep my drawer balanced and accurate.
- Use Spanish and English to assist customers.
Room Service Ambassador
OSF Saint Francis Medical Center
Peoria, Illinois
08.2024 - 02.2025
- Managed food orders using the hospital's electronic ordering system efficiently.
- Collaborated with kitchen staff to ensure accurate meal preparation and delivery.
- Assisted patients with menu selections, accommodating dietary restrictions as needed.
Retail Sales Associate
TJX Companies
Peoria, Illinois
11.2023 - 11.2024
- Ran the register and handled payments.
- Helped customers find items and answered questions.
- Promoted store credit cards to shoppers.
- Trained new hires on basic tasks.
- Kept the store clean and organized.
Education
Associate of Arts - Criminal Justice
Illinois Central College
East Peoria, IL05-2026
Skills
- Bilingual: Fluent in Spanish and English
- Cash handling & money management
- Time management (balancing work and school)
- Office support: Filing, phones, and basic computer tasks
- Retail & sales experience
- Training and onboarding new employees
- Promoting products (like credit cards)
- Friendly, respectful, and team-focused
Timeline
Teller
CIBM Bank
02.2025 - Current
Room Service Ambassador
OSF Saint Francis Medical Center
08.2024 - 02.2025
Retail Sales Associate
TJX Companies
11.2023 - 11.2024
Associate of Arts - Criminal Justice
Illinois Central College
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