Leslie Hernandez-Saldana
Montclair,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, focusing on optimizing processes and supporting team objectives. Dedicated professional committed to delivering high-quality results and exceeding expectations.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
LA County Fair (Dip N Dots)
05.2025 - 05.2025
- Gained valuable experience in customer interaction and cash handling.
- Operated efficiently in high-pressure settings.
- Ensured all supplies were restocked daily.
- Maintained cleanliness during periods of inactivity.
- Guaranteed fulfillment of customer expectations with orders.
- Collaborated effectively with colleagues to achieve common goals.
Certified Medical Assistant
Chaparral Medical Group
10.2022 - 05.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Education
Bachelor of Science - Nursing (Online)
Grand Canyon University
Phoenix, AZHigh School Diploma - undefined
Claremont High School
Claremont, CA06.2023
Certified Medical Assistant -
Baldy View Regional Occupational Program
Ontario, CA05.2023
Skills
- Microsoft office
- Filing
- Customer Service
- Insurance
- Glucose testing
- Vital Signs
- Injections (learned not practiced)
- Culture Collection
- Urine analysis
- CPR / AED / First AID
- EKG (learned not practiced)
- Audiogram
- Snellen chart
- Ear lavage
LANGUAGES
Spanish
English
Community Service
Our Lady of Lourdes Church, Community Service Hours, 10191 Central Ave, Montclair, CA, 91763, 2021-05, 2021-06, During my community service hours I cleaned the church office and I organized a lot of books. I also helped out during masses to collect money offerings for the Church.
Timeline
Customer Service Representative
LA County Fair (Dip N Dots)
05.2025 - 05.2025
Certified Medical Assistant
Chaparral Medical Group
10.2022 - 05.2023
High School Diploma - undefined
Claremont High School
Bachelor of Science - Nursing (Online)
Grand Canyon University
Certified Medical Assistant -
Baldy View Regional Occupational Program
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