Leslie Herrera Frias
Austin,TX
Summary
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
6
6
years of professional experience
Work History
Patient Safety Attendant
St. David's Medical Center
02.2025 - Current
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality regarding patient health information.
- Promoted patient autonomy by encouraging self-care activities within safe boundaries, fostering independence.
- Actively participated in unit meetings to stay informed about policy updates or changes in protocols affecting daily tasks.
- Improved communication between medical staff and patients by effectively reporting observations and concerns.
Crew Member
Raising Cane's
10.2024 - 02.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Flea Market
Vendor
01.2019 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Maximized efficiency within a team environment while also demonstrating strong independent problem-solving abilities in various site conditions.
- Increased category sales by developing and implementing strategic sales plans.
- Implemented effective sales strategies to boost sales in targeted international markets.
Crew Member
McDonald's
04.2023 - 09.2024
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Guest Service Associate
Target
10.2023 - 01.2024
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
Education
Del Valle High School
Del Valle, TXSkills
- Patient care techniques
- Basic life support
- Reliability and punctuality
- Mental health awareness
- Teamwork
- Problem-solving
- Multitasking
- Organizational skills
- Self motivation
- Customer service
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Friendly, positive attitude
- Critical thinking
- Active listening
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Safety Attendant
St. David's Medical Center
02.2025 - Current
Crew Member
Raising Cane's
10.2024 - 02.2025
Guest Service Associate
Target
10.2023 - 01.2024
Crew Member
McDonald's
04.2023 - 09.2024
Flea Market
Vendor
01.2019 - 11.2024
Del Valle High School
Similar Profiles
Gabriella CasasGabriella Casas
Nurse at St. David's Medical CenterNurse at St. David's Medical Center
Eric MartinezEric Martinez
Patient Care Technician at HCA St. David's Medical CenterPatient Care Technician at HCA St. David's Medical Center
Ellie ShaoEllie Shao
Respiratory Therapist at St. David's Medical CenterRespiratory Therapist at St. David's Medical Center
Tatiana T. TorresTatiana T. Torres
Senior Enlisted Advisor at U. S. Navy, Recruit Training CommandSenior Enlisted Advisor at U. S. Navy, Recruit Training Command
JOSE MACEDOJOSE MACEDO
Trust and Safety at Accenture/WhatsappTrust and Safety at Accenture/Whatsapp