LESLIE HODGE
Hastings,Florida
Summary
Highly effective management professional emphasizing the top standards of quality processes and best practices. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Overview
31
31
years of professional experience
Work History
Office Manager/Property Management
AIA Realty Associates
St Augustine Beach, FL
02.2014 - 05.2024
- Managed hiring processes to build a skilled team and monitored employee progress to enhance performance.
- Fostered strong connections with owners and clients to enhance collaboration and satisfaction.
- Coordinated communication between departments to enhance collaboration and efficiency.
- Oversaw scheduling and logistics for meetings, optimizing time management across teams.
Program Supervisor
Big Brothers Big Sisters of St. Johns County
St Augustine, FL
01.2004 - 01.2011
- Responsible for maintaining program quality standards.
- Assisted licensed counselors with achieving state and federal accreditation.
- Worked with elementary - college level schools and youth.
- Supervised staff of 5 Match Support Specialists.
- Established and monitored monthly system for mandatory state reporting.
- Prepared required reports for state and federal compliance.
Program Manager
Youth Crisis Center
St Augustine, FL
01.1999 - 01.2003
- Developed new Policies and Procedures for Residential Program to ensure compliance with Medicaid and accreditation standards.
- Maintained highest level of quality control review in state.
- Prepared reports for state and federal reporting.
- Established quality standards for food purchasing and service.
- Counseled youth and families in crisis situations.
- Supervised 20 direct care staff, 3 Masters Level Counselors.
- Conducted outreach presentations.
After Care Specialist/Juvenile Probation Officer
Department of Juvenile Justice
St Augustine, FL
01.1994 - 01.1997
- Developed operating procedures for Juvenile Commitment programs.
- Responsible for caseload of 10-15 youths on commitment status.
- Provided counseling for families and youth.
- Conducted inter-agency staffings to ensure seamless provision of services to meet client needs.
- Visited clients in commitment facilities statewide.
- Completed court orders and other necessary legal documents.
- Established quality standards for new state program.
Social Skills Counselor
St. Augustine Youth Services
St. Augustine, FL
01.1993 - 01.1994
- Conducted social skill groups for boys aged 7-17.
- Instructed Pre-Independent Living youth in life skills.
- Maintained current, concise records of all clients' activities.
- Completed billing for Medicaid services rendered.
- Responsible for maintaining outpatient therapist's client list and linking families with services.
Education
Bachelor of Arts - Psychology
Flagler College
Saint Augustine, FL05-1994
Timeline
Office Manager/Property Management
AIA Realty Associates
02.2014 - 05.2024
Program Supervisor
Big Brothers Big Sisters of St. Johns County
01.2004 - 01.2011
Program Manager
Youth Crisis Center
01.1999 - 01.2003
After Care Specialist/Juvenile Probation Officer
Department of Juvenile Justice
01.1994 - 01.1997
Social Skills Counselor
St. Augustine Youth Services
01.1993 - 01.1994
Bachelor of Arts - Psychology
Flagler College