Results-driven Assistant Manager with a strong focus on training facilitation, employee engagement, and effective communication. Proven ability to create impactful training initiatives that enhance workforce productivity and align with organizational goals.
Overview
4
4
years of professional experience
Work History
Assistant Manager - Training and Development
Windstream Telecommunications
Broken Arrow, OK
08.2022 - 05.2026
Created and launched targeted training initiatives aimed at improving workforce capabilities and productivity.
Engaged with department leaders to evaluate training requirements and ensure alignment of initiatives with organizational goals.
Assessed training effectiveness by analyzing feedback and evaluations, implementing adjustments for ongoing enhancement.
Oversaw onboarding processes to guarantee new hires receive thorough training and essential resources.
Sales Team Leader
Windstream Telecommunications
Broken Arrow, OK
12.2021 - 05.2026
Oversaw sales team operations to achieve quarterly objectives, contributing to overall business success.
Fostered a collaborative team culture through regular coaching sessions and performance feedback initiatives.
Configured and integrated CRM systems to facilitate seamless customer interactions and improve overall satisfaction.
Streamlined communication channels between sales and other functions to enhance collaboration and achieve common objectives.
Assistant Manager Training & Development at Taraashna Financial Services Ltd. (Subsidiary of Satin Credit Care Network Ltd.)Assistant Manager Training & Development at Taraashna Financial Services Ltd. (Subsidiary of Satin Credit Care Network Ltd.)