Summary
Overview
Work History
Education
Skills
Interests
Timeline
Work Preference
Certification
Accomplishments
Work Availability
Quote
Software
Hi, I’m

Leslie Hopkins

Stockbridge,GA
Leslie Hopkins

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

7
years of professional experience

Work History

Jim N Nicks Bar-B-Q

BOH Trainer
10.2023 - Current

Job overview

  • Conducted thorough evaluations of equipment use, recommending maintenance or replacements as necessary to support efficient BOH workflows.
  • Addressed knowledge gaps among employees by creating targeted refresher courses on specific topics or tasks.
  • Standardized recipes and preparation methods to maintain consistency in taste, portion sizes, and presentation across all dishes served at the restaurant.

The Home Depot Inc

Customer Service Associate
02.2018 - Current

Job overview

  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.



Crossroads Soundstage and Theater

Talent Acquisition Coordinator
11.2023 - 06.2024

Job overview

  • Organized recruiting events, such as career fairs and networking sessions, to increase company visibility within target markets.
  • Established a proactive approach in identifying top talent through strategic partnerships with colleges/universities and attending industry-specific events.
  • Leveraged employee referrals, direct sourcing, Internet applications, and recruitment agencies to source candidates for positions.

Education

Mildred Elley
Albany, NY

Associate of Applied Science from Medical Assisting
05-2015

University Overview

Skills

  • Food preparation
  • Recipe execution
  • Workstation organization
  • Customer relations
  • Critical thinking
  • Computer proficiency

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Community Cleanup
  • Fundraising Events

Timeline

Talent Acquisition Coordinator
Crossroads Soundstage and Theater
11.2023 - 06.2024
BOH Trainer
Jim N Nicks Bar-B-Q
10.2023 - Current
Customer Service Associate
The Home Depot Inc
02.2018 - Current
Mildred Elley
Associate of Applied Science from Medical Assisting

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

4-day work weekStock Options / Equity / Profit SharingCompany CultureCareer advancement

Certification

  • Forklift Certification
  • Georgia Driver's License
  • ServSafe Food Handler's Certification
  • First Aid Certification

Accomplishments

Accomplishments
  • Supervised team of 10 staff members.
Availability
See my work availability
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Quote

The cave you fear to enter contains the treasure you seek.
Joseph Campbell

Software

Microsoft word, exel, Phones and filing

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Leslie Hopkins