Leslie Jones
Corpus Christi,TX
Summary
Highly motivated energetic Sales Consultant offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Adept at working unsupervised while effectively & quickly mastering new skills. Hardworking, dependable employee with customer service, multitasking, & time management abilities.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Ed Hicks Infiniti
07.2023 - Current
- Recommended complementary purchases to customers, increasing revenue.
- Checked client organization and agreements with company priorities through automating content management systems.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Warehouse Distribution/Lead Sales Representative
Liquid Town.
08.2019 - 07.2023
- Boosted sales revenue by developing and implementing targeted sales strategies.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Continuously refined personal sales approach based on feedback from clients and colleagues, resulting in increased efficiency and effectiveness.
- Performed inventory control procedures to manage stock.
Lead Sales/Comfort Consultant & Technician
Tiger Heating & Air
11.2013 - 02.2019
- Improved overall sales performance by conducting comprehensive training sessions for new consultants on best practices and product knowledge.
- Collaborated with technicians and installation teams to ensure seamless service delivery and customer satisfaction.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Answered questions about store policies and addressed customer concerns.
- Provided expert recommendations on HVAC equipment, insulation, and other home upgrades for optimal comfort levels.
- Enhanced company reputation through stellar client interactions and consistently exceeding expectations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
No Degree - Psychology/Marketing
Austin Community College
Austin, TX1993
No Degree - General Studies/ Music
Del Mar College
Corpus Christi, TX1990
GED -
Del Mar College
Corpus Christi, TX08.1989
Skills
- Customer Success Management
- Sales Consulting
- Reliable and Responsible
- Product and Service Sales
- Team Cooperation
- Friendly and Helpful
- Customer Service & Needs Assessment
- Engaging with Diverse Customers
- Time Management & Goal Driven
- Customer Relations & Assistance
- Customer Relationship Building
- Closing talents
- Meeting Sales Goals
- Customer Retention
Timeline
Sales Consultant
Ed Hicks Infiniti
07.2023 - Current
Warehouse Distribution/Lead Sales Representative
Liquid Town.
08.2019 - 07.2023
Lead Sales/Comfort Consultant & Technician
Tiger Heating & Air
11.2013 - 02.2019
No Degree - Psychology/Marketing
Austin Community College
No Degree - General Studies/ Music
Del Mar College
GED -
Del Mar College
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