Leslie Karsseboom
Salem,OR
Summary
Dedicated professional known for exceptional attention to detail and strong organizational skills with significant experience in administrative support. Experienced in managing complex documentation processes and providing high-quality customer service. Reliable, adaptable, and prepared to contribute to team success by ensuring compliance and confidentiality in all operations.
Overview
13
13
years of professional experience
Work History
Administrative Specialist 2
Oregon Department Of Human Services
Salem, OR
08.2018 - 02.2026
- Conducted thorough criminal history and abuse checks on a variety of care providers and facility staff for sensitive positions.
- Reviewed highly sensitive information including LEDS reports, FBI reports, JJIS records, court records, and police reports while maintaining secure protocols.
- Used critical thinking to make decisions based on all research completed and available information.
- Coordinated background check procedures, ensuring compliance with relevant legal regulations while maintaining candidate privacy rights.
- Assisted clients in understanding complex background check results, addressing concerns and answering questions as needed.
Human Services Specialist 1 - Bilingual
Oregon Department Of Human Services
Salem, OR
02.2013 - 08.2018
- Greeted incoming visitors and customers of diverse populations professionally and provided friendly knowledgeable assistance about ODHS programs and rules.
- Scheduled and confirmed appointments, communicated with clients in person, through email, and over the phone and updated client records.
- Answered phones promptly and directed incoming calls and directed calls accordingly.
- Handled sensitive and confidential information with utmost discretion and maintained strict confidentiality protocols.
- Kept reception area clean and organized to give visitors positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Resolved customer concerns efficiently and at the lowest level possible.
- Handled assignments independently with good judgement and critical thinking skills.
Education
High School Diploma -
Woodburn High School
Woodburn, ORSkills
- Administrative support
- Customer service
- Attention to detail
- Office administration
- Data entry
- Documentation and recordkeeping
- Scheduling
- Proficient in Word, Excel, PowerPoint
Languages
Spanish
Timeline
Administrative Specialist 2
Oregon Department Of Human Services
08.2018 - 02.2026
Human Services Specialist 1 - Bilingual
Oregon Department Of Human Services
02.2013 - 08.2018
High School Diploma -
Woodburn High School