LESLIE KEITH WEAVER
Lubbock
Summary
Dedicated professional with expertise in project management, customer service, multitasking, and time management. Experienced Deployment Engineer adept at managing complex software and hardware projects, including system configuration and process automation. Proven ability to enhance deployment efficiency and reduce downtime through effective problem-solving and stakeholder communication. Strong project management and technical skills, complemented by a commitment to teamwork and adaptability.
Overview
24
24
years of professional experience
Work History
Deployment Engineer
Tyler Technologies
Lubbock
07.2021 - Current
- Managed software deployment processes for municipal and public safety solutions. This includes both On-Premise and SaaS.
- Consulted with 100+ on-premise clients to implement customized hardware and software solutions, boosting operational efficiency.
- Troubleshot deployment issues to ensure smooth installation of applications.
- Documented technical procedures and user guides for reference and training.
- Provided technical support to customers during the deployment process.
- Performed configuration and deployment of Windows Servers in a virtualized environment.
- Migrated data from legacy systems to newly-deployed servers using various tools and technologies.
- Troubleshot problems arising during the deployment process and provided timely resolutions.
- Collaborated with other engineers to develop best practices for system deployments.
- Deployed updates and patches across multiple servers simultaneously.
- Planned, implemented, and integrated updated system-oriented projects.
Deployment Specialist
Wholesale Payment, INC
Lubbock
10.2019 - 07.2021
- Successfully set up and configured various credit card processing systems for multiple clients nationwide, enhancing transaction efficiency and security.
Field Administrator
Grace Health Systems
Lubbock
12.2013 - 09.2019
- Oversaw IT operations at Grace Medical Center, harmonizing technology integration and leading a team of 3 to boost system performance and enhance patient data security, resulting in improved patient trust.
- Managed the successful deployment of multiple IT projects, streamlining processes and enhancing user satisfaction through timely execution and stakeholder collaboration.
- Spearheaded the deployment of cutting-edge equipment, enhancing project efficiency and streamlining workflows.
NETWORK/REMOTE OPERATIONS CENTER SPECIALIST
COMPUTER TRANSITION INC SERVICES, inc.
Lubbock
04.2009 - 09.2013
- Directed and optimized network and server operations, achieving 99.9% system uptime.
- Enhanced security protocols to protect organizational data from threats.
- Developed comprehensive disaster recovery strategies for diverse clients, minimizing downtime.
- Safeguarded critical operations through effective planning and implementation of recovery measures.
Account/Project Manager
CONETRIX
Lubbock
10.2007 - 04.2009
- Developed comprehensive project plans, identified necessary resources, and allocated tasks for successful project completion.
- Managed network consulting and security testing projects, reducing security vulnerabilities through enhanced risk management.
- Oversaw deployment of critical equipment and services to boost operational efficiency.
- Facilitated effective communication between clients and internal teams.
- Managed project timelines and deliverables across multiple client accounts.
- Optimized resource allocation to improve overall project outcomes.
- Led regular project status meetings to monitor progress and address challenges.
- Maintained strong customer relationships by providing updates and resolving issues promptly.
Senior Systems Manager
at&t
Dallas
09.2001 - 10.2007
- Spearheaded project planning and successful deployment of the U-verse product across multiple regions, enhancing service accessibility and customer satisfaction.
- Oversaw the setup and configuration of U-verse products for multiple locations, ensuring high-quality installations that boosted customer satisfaction rates.
Education
General Studies - Dallas, TX
Dallas County Community Colleges
Dallas, TX05.1986
General Studies - Abilene, TX
Abilene Christian University
Abilene, TX05.1984
High School - Grand Prairie, TX
South Grand Prairie HS
Grand Prairie, TX05.1983
Skills
- Microsoft systems administration
- Project management
- Project coordination
- Windows server administration
- SQL server management
- Remote terminal services
- AWS cloud solutions
- Technical accreditation (AWS)
- Citrix virtualization
- Oracle VirtualBox management
- VMware expertise
- Software deployment strategies
- Systems integration
- Server configuration
- Data migration techniques
- Customer relationship management
- Disaster recovery planning
- Technical support experience
- Troubleshooting skills
- Effective communication
Timeline
Deployment Engineer
Tyler Technologies
07.2021 - Current
Deployment Specialist
Wholesale Payment, INC
10.2019 - 07.2021
Field Administrator
Grace Health Systems
12.2013 - 09.2019
NETWORK/REMOTE OPERATIONS CENTER SPECIALIST
COMPUTER TRANSITION INC SERVICES, inc.
04.2009 - 09.2013
Account/Project Manager
CONETRIX
10.2007 - 04.2009
Senior Systems Manager
at&t
09.2001 - 10.2007
General Studies - Dallas, TX
Dallas County Community Colleges
General Studies - Abilene, TX
Abilene Christian University
High School - Grand Prairie, TX
South Grand Prairie HS