Leslie Kline
Cabot
Summary
Compassionate professional with strong crisis management and mental health support skills. Experienced in direct patient care and administrative operations, ensuring effective program coordination and communication. Compassionate professional with expertise in crisis intervention and student engagement. Proven ability to enhance learning experiences and support program operations effectively.
Overview
18
18
years of professional experience
Work History
Assistant Program Director
Merakey
Russellton
04.2025 - Current
- Coordinated data entry and document preparation to support program operations.
- Managed communication by answering phone calls, responding to emails, and directing inquiries to appropriate staff members.
- Provided general administrative support, including scheduling appointments, preparing documents, processing invoices, and organizing meetings.
- Supported the implementation of program policies and procedures effectively.
ESL English Teacher
Vipkid Online Teaching
Beijing
10.2017 - Current
- Required spoken and written student responses to contexts to increase reading comprehension.
- Guided students to write for varied purposes and audiences, to develop writing skills.
- Created clear and creative learning materials that enhanced student engagement in pronunciation exercises.
- Engaged students in grammar through problem-solving activities and language play.
Telephone Support Specialist with WarmLine
Psan
Pittsburgh
07.2024 - 04.2025
- Provided crisis intervention to callers dealing with difficult home and workplace situations.
- Provided emotional support to empower clients in managing depression and anxiety.
- Facilitated discussions on recovery topics to enhance clients' skills in relapse prevention, self-esteem, coping strategies, and symptom management.
- Collaborated with community partners to ensure clients accessed essential housing and employment services.
Psychiatric Technician II
Merakey
Russellton
01.2008 - 10.2015
- Assisted psychiatrists in assessing patient behavior and provided actionable feedback to enhance treatment plans.
- Monitored vital signs, administered medications, and assessed patient behavior to ensure quality care.
- Utilized therapeutic techniques such as positive reinforcement and distraction methods to manage agitated patients.
- Educated family members on strategies to effectively support loved ones with mental health challenges.
Education
Master of Arts - Creative Writing/Poetry
Chatham University
Pittsburgh12-2015
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ05-2008
Skills
- Direct Patient Care
- Mental Health Support
- De-Escalation Techniques
- Emergency Response
- Administrative support
- Policy implementation
- Program coordination
References
References available upon request.
Timeline
Assistant Program Director
Merakey
04.2025 - Current
Telephone Support Specialist with WarmLine
Psan
07.2024 - 04.2025
ESL English Teacher
Vipkid Online Teaching
10.2017 - Current
Psychiatric Technician II
Merakey
01.2008 - 10.2015
Master of Arts - Creative Writing/Poetry
Chatham University
Bachelor of Science - Psychology
University of Phoenix