Venny Ferrell
Avondale,AZ
Summary
Accomplished Medical Assistant Program Director at Accelerated Pathways Career College, adept in HIPAA compliance and fostering patient-focused care. Spearheaded curriculum enhancements, significantly boosting program pass rates and student satisfaction. Excelled in mentoring and developing a diverse team at NextCare Urgent Care, demonstrating exceptional professionalism and ethics.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant Program Director
Accelerated Pathways Career College
02.2024 - Current
- Participated in professional development workshops and conferences to stay current with industry trends, continuously refining teaching methods for the benefit of future students.
- Administered regular quizzes and exams to evaluate student progress, providing constructive feedback on areas of improvement or reinforcing successful performance.
- Enhanced students'' clinical skills through carefully designed practical sessions and lab exercises.
- Maintained detailed records of student attendance, participation, and performance for accurate evaluation and feedback purposes.
- Increased student engagement during class time by employing various teaching strategies tailored to diverse learning styles.
Assistant Clinic Manager
NextCare Urgent Care
02.2011 - 02.2024
- Collaborated with medical professionals to ensure high-quality patient care, addressing any concerns or issues in a timely manner.
- Optimized appointment scheduling process to minimize wait times for patients, resulting in increased satisfaction rates.
- Managed inventory levels of medical supplies to guarantee adequate stock at all times while minimizing waste due to expiration or overstocking costs.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback for professional growth.
- Boosted employee morale and retention through regular team-building activities, open communication channels, and recognition programs.
Education
No Degree - Medical Assisting
Long Technical College
Phoenix, AZ2007
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Direct Patient Care
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Compassionate
- CPR
- Immunization Administration
- Specimens collection and processing
- Professionalism and Ethics
- Maintaining confidentiality
Certification
CPR Certification
Fingerprint Clearance Card
IVP Level One
Timeline
Medical Assistant Program Director
Accelerated Pathways Career College
02.2024 - Current
Assistant Clinic Manager
NextCare Urgent Care
02.2011 - 02.2024
No Degree - Medical Assisting
Long Technical College
CPR Certification
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