Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Lee

Sacramento,CA

Summary

Experienced caregiver specializing in comprehensive daily support, personal care, and household management. Skilled in medical terminology and patient mobility, ensuring client safety and comfort. Dedicated to improving clients quality of life through tailored care plans and efficient service delivery. Proven ability to build trust and foster client satisfaction through empathy and effective communication.

Overview

26
26
years of professional experience

Work History

Home Health Caregiver

Self Employed
04.2024 - 01.2025
  • Provided personalized daily living assistance, ensuring a safe and comfortable home environment.
  • Monitored health status, and communicated changes promptly to healthcare professionals.
  • Administered oxygen therapy using various equipment, ensuring continuous patient support.
  • Facilitated patient mobility with a Hoyer lift, enhancing safety during transfers.
  • Conducted daily wound care to prevent infection and promote healing.
  • Managed gastrostomy tube feedings twice daily, including setup and cleanup.
  • Organized transportation for dialysis appointments, ensuring timely and consistent care.

Hybrid- Claims Processor/Call Center Representative

Vision Service Plan Inc.
03.1999 - 01.2025
  • Achieved 98% accuracy in documentation review, identifying discrepancies and initiating corrections.
  • Processed claims within five business days to ensure timely resolution and customer satisfaction.
  • Collaborated with internal teams to efficiently resolve complex claim issues.
  • Maintained up-to-date knowledge of standards, regulations, and company policies regarding claims processing.
  • Provided members and providers with information about benefits and plan details.
  • Verified member eligibility and provided necessary authorizations to providers.

Education

Certificate - Nursing Assistant

Cal Ace Nursing Academy
Milpitas, CA
01-2026

Skills

  • Patient Advocacy
  • Team Collaboration
  • Time Management
  • Health Documentation
  • Adaptive Communication Techniques
  • Vital Signs Monitoring
  • Infection Control
  • Safety Protocols
  • Patient Mobility and Transfer

Timeline

Home Health Caregiver

Self Employed
04.2024 - 01.2025

Hybrid- Claims Processor/Call Center Representative

Vision Service Plan Inc.
03.1999 - 01.2025

Certificate - Nursing Assistant

Cal Ace Nursing Academy
Leslie Lee