Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Leslie Lewis

Des Moines,IA

Summary

To obtain a position in Quality Assurance, Processing and Claims, Customer Service, and/or Data Entry with the possibility of future promotions. I would appreciate the opportunity to be able to showcase my talents while exhibiting to my employer, customers, and co-workers 100% honesty, integrity, and respect.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Anderson Erickson
Des Moines, IA
04.2023 - 01.2024
  • Developed strong professional rapport with vendors, clients and drivers by providing personalized assistance and support.
  • Processed invoice payments and recorded information in account database.
  • Remained focused for lengthy periods to accurately perform work with adequate speed.

Cleaning Crew Manager

Stacy's Custom Clean
Ankeny, IA
03.2020 - 02.2023
  • Providing professional and speedy cleaning service to regular customers.
  • Training new employees ensuring all areas are to the standard cleanliness.
  • Also assisting with construction and commercial cleans when needed.

Pharmacy Support Specialist

HyVee Fulfillment Center
Des Moines, IA
01.2019 - 03.2020
  • Managed filing of prescriptions, both electronically and manually.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Verified prescriptions and drug labels, documents and packages.

Assistant Manager

Advanced America Loan
Des Moines, IA
02.2017 - 03.2018
  • Providing excellent customer service to customers receiving loans and or sending money through Money Gram.
  • Maintained accurate records and documented client data in company databases.
  • Maintained accurate records of collection efforts, including telephone conversations, letters sent, payments received and other related activities.

Quality Assurance Specialist

TPI
Des Moines, IA
01.2013 - 12.2016
  • Assuring the quality of production by enforcing excellent proofreading, production, and printing processes by estimated completion dates
  • Working closely with other departments to review and approve work by communicating solutions to solve any productions issues in a timely manner.
  • Assessed the quality of existing products and services, identifying opportunities for improvement.

Education

High School Diploma -

East High School
Des Moines, IA
03-2002

Skills

  • Excellent attention to detail
  • Strong customer service skills
  • Working in a fast-paced environment
  • Ability to multitask
  • Fast learner
  • Computer skills

References

References available upon request.

Timeline

Customer Service Representative

Anderson Erickson
04.2023 - 01.2024

Cleaning Crew Manager

Stacy's Custom Clean
03.2020 - 02.2023

Pharmacy Support Specialist

HyVee Fulfillment Center
01.2019 - 03.2020

Assistant Manager

Advanced America Loan
02.2017 - 03.2018

Quality Assurance Specialist

TPI
01.2013 - 12.2016

High School Diploma -

East High School

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Leslie Lewis