Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leslie Lezama

Fullerton,CA

Summary

Strong analytical, communication, and teamwork skills with a proven ability to adapt quickly to new environments. Committed to contributing to team success and developing professional skills. Positive attitude and a strong commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Busser

Disneyland Resort
Anaheim
02.2021 - 01.2024
  • Maintained exceptional customer relations for a high-volume client base
  • Maintaining a safety working environment while upholding safety standards and protocols
  • Instituted and upheld high standards of customer service, consistently aiming to treat all guests with the utmost respect
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Worked efficiently, collaborated with team members, and continuously sought innovative approaches to increase efficiency and prepare tables for incoming guests.

Learning Ambassador

Amazon
Buena Park, CA
09.2020 - 12.2022
  • Conducted individualized training sessions
  • Developed lesson plans
  • Exhibited proficiency in handling multiple tasks concurrently and effective prioritization of deliverables
  • Demonstrated precise problem-solving ability with meticulous attention to details.
  • Demonstrated in-depth understanding of industry standards, safety regulations, and protocols

Host/Cashier

Norms
Orange, CA
08.2019 - 09.2020
  • Handled telephone transactions efficiently and placed accurate orders through POS system
  • Processed customer transactions through multiple payment methods
  • Maintaining clean work environment, adhering to safety guidelines
  • Provided accurate information and resolved customer queries regarding hours of operation, seating arrangements, and menu details.
  • Effectively managed large parties or unexpected events during busy shifts, maintaining composure in high-pressure situations.

Education

Cypress College
Cypress, CA
01.2020

Diploma -

Katella High School
Anaheim, CA
05-2018

Skills

  • Regulatory Compliance
  • Training and coaching
  • Resourcefulness
  • Effective problem solving
  • Customer service excellence
  • Food Running

Languages

Sp
Professional

Timeline

Busser

Disneyland Resort
02.2021 - 01.2024

Learning Ambassador

Amazon
09.2020 - 12.2022

Host/Cashier

Norms
08.2019 - 09.2020

Cypress College

Diploma -

Katella High School

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Leslie Lezama