Leslie Martinez
Phoenix,AZ
Summary
Strong critical thinker responsible for providing supervision and decision-making. Assessed required actions and how best to accomplish within time or budget constraints. Highly analytical and creative problem solve responsible for identifying, analyzing and resolving difficult or complex issues. Devised innovative solutions with outside-the-box thinking. Used unique strategies to foster organizational growth. Highly analytical and creative problem solve responsible for identifying, analyzing and resolving difficult or complex issues. Devised innovative solutions with outside-the-box thinking. Used unique strategies to foster organizational growth.
Overview
3
3
years of professional experience
Work History
Outbound Problem Solver
Amazon
03.2021 - Current
- Increased order accuracy by identifying and resolving discrepancies in customer orders.
- Streamlined warehouse processes for faster order fulfillment and improved customer satisfaction.
- Enhanced team productivity by providing on-the-job training to coworkers, resulting in reduced errors.
- Reduced fulfillment delays by proactively addressing inventory issues and coordinating with suppliers.
- Improved customer satisfaction by promptly addressing and resolving outbound shipment issues.
- Streamlined communication between warehouse teams by implementing effective problem-solving strategies for outbound operations.
- Provided critical input during weekly meetings, contributing ideas for continuous improvement initiatives related to the outbound process.
- Leveraged strong organizational skills to prioritize urgent tasks, ensuring timely completion without compromising quality or safety standards in the outbound process.
- Applied analytical thinking when troubleshooting system errors that impacted the outbound process, working closely with IT teams to resolve issues and prevent future occurrences.
Education
Associate of Arts - General Business
Maricopa Community Colleges - Phoenix College
Phoenix, AZ12.2010
High School Diploma -
North High School
Phoenix, AZ05.2005
Skills
- Task Prioritization
- Problem Solving
- Quality Assurance
- Data Analysis
- Decision Making
- Effective Communication
- Goal Setting
- Attention to Detail
Languages
Spanish
Native or Bilingual
Affiliations
- Great with social media videos, great with media editing, frame shots, graphics etc.
Software
Excellent with computer applications, multitasking with different applications on a daily basis
Timeline
Outbound Problem Solver
Amazon
03.2021 - Current
Associate of Arts - General Business
Maricopa Community Colleges - Phoenix College
High School Diploma -
North High School