Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joe Marucci

Harrison City,PA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

Work History

Sales

Marucci Interior Specialist
Wilmerding, PA
03/01/20 - Current
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Contacted new and existing customers to outline benefits of products.
  • Fostered relationships with customers to expand customer base and retain business.
  • Created successful strategies to develop and expand customer sales.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Listened to customer needs to identify and recommend best products and services.
  • Produced sales documents, finalized deals and filed records.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Education

High School Diploma -

Carpenter's Pittsburgh Training Center
Pittsburgh, PA

Skills

  • Company Policies and Procedures
  • Customer Education
  • Call Centers
  • Product and Service Knowledge
  • Inside and Outside Sales
  • Product Management and Pricing
  • On-Site Product Demonstrations
  • Territory Sales
  • Relationship Selling
  • Prospecting Skills
  • Sales Forecasting
  • Office Furniture Knowledge
  • Client Account Management
  • Business Development
  • Sales Development
  • Promotional Planning
  • Product Merchandising and Distribution

Timeline

Sales

Marucci Interior Specialist
03/01/20 - Current

High School Diploma -

Carpenter's Pittsburgh Training Center
Joe Marucci