Leslie McCall
Jay,FL
Summary
I have a strong work ethic and exceptional customer service skills. As well as the ability to enhance guest relations and improve service efficiency, while effectively multitasking within my job. I have friendly and personable traits that will help with guest relations within a company. I'm willing to learn on the job, open to expanding my scope of work as I gain experience, and never afraid to ask questions in order to execute the job or task assigned to me.
Overview
7
7
years of professional experience
Work History
Head Server
Texas Roadhouse Restaurant
06.2021 - Current
- Collaborated with kitchen staff to ensure timely food preparation and quality control.
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Seasonal Worker
Sweet Seasons Farm
09.2018 - Current
- Collaborated with coworkers to facilitate effective communication and teamwork.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling and customer service.
- Assisted in training new cashiers on register operations and customer engagement techniques.
- Welcomed customers and helped determine their needs.
Teller
Santa Rosa Federal Credit Union
06.2022 - 08.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with account inquiries, providing exceptional service and support.
- Balanced cash drawer daily, ensuring accuracy in financial reporting.
- Resolved customer issues promptly, maintaining high satisfaction levels and loyalty.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
Bachelor of Arts - Community Education
The University of West Florida
Pensacola, FL05-2025
Skills
- Multitasking skills
- Cash handling
- Guest relations
- Strong work ethic
- Exceptional customer service
- Professionalism and courtesy
- Customer relationship building
- Reliable and responsible
- Honest and dependable
Timeline
Teller
Santa Rosa Federal Credit Union
06.2022 - 08.2023
Head Server
Texas Roadhouse Restaurant
06.2021 - Current
Seasonal Worker
Sweet Seasons Farm
09.2018 - Current
Bachelor of Arts - Community Education
The University of West Florida
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