LESLIE Montes De Oca
Carpentersville,IL
Summary
Hardworking and passionate job seeker with strong organizational skills. Experience in customers service, working in team work environment. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Eager to secure entry-level position and ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Walmart
05.2020 - 09.2020
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Utilized various software applications to process customer orders.
Volunteer
Boys & Girls Club
01.2015 - 05.2017
- Promoted environmental awareness with educational workshops and hands-on activities.
- Maintained clean, neat, and operational facilities to serve program needs.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
Education
Bachelor of Science - Computer Science
Northern Illinois University
Dekalb, IL05.2024
Associate of Arts -
William Rainey Harper College
Palatine, IL05.2021
Skills
- Amazing customer service and positive attitude!
- Excellent Organizational Skills!
- Detail-orientated and professional in both performance and presentation
- Able to learn new tasks quickly and accurately
- A team player who is always willing to go the extra mile
- Computer skills include Word, Excel, Social Media, and MS Office
- Type Speed 50 WPM
- Fluent in Spanish and English language
Summary Letter
I am writing to you in hopes of being considered for this role. I am very familiar with your organization and I believe my combined experiences, skill set, and demonstrated commitment will support your company’s mission. In my attached resume you will find additional details of my educational and employment background for your review. I believe my amazing customer service and data entry talents will prove to be an invaluable asset to your organization. I would like to schedule an interview to learn more about the position and explore the ways in which I can positively impact William Rainey Harper College’s team. Thank you for your time and consideration.
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Walmart
05.2020 - 09.2020
Volunteer
Boys & Girls Club
01.2015 - 05.2017
Bachelor of Science - Computer Science
Northern Illinois University
Associate of Arts -
William Rainey Harper College