Leslie Ortiz
Tucson,AZ
Summary
Dynamic team member at Reds Tacos and More, recognized for exceptional customer engagement and conflict resolution skills. Demonstrated adaptability by training new staff and maintaining safety compliance, contributing to a consistently high-quality service environment. Proven ability to handle cash transactions accurately while enhancing customer experiences through effective communication.
Overview
2
2
years of professional experience
Work History
Team Member
Reds Tacos and More
04.2024 - 12.2025
- Assisted team in daily operations and maintained cleanliness of work areas.
- Learned and followed safety protocols to ensure a secure environment.
- Adapted quickly to new tasks and responsibilities as instructed by supervisors.
- Engaged customers with friendly service, enhancing overall experience.
- Followed operational procedures to ensure consistent quality in service delivery.
- Kept work areas clean, organized, and safe to promote efficiency and team
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Hope High Online
Tucson, AZSkills
- Customer engagement
- Cash handling
- Safety compliance
- Operational procedures
- Conflict resolution
- Task adaptability
- Communication skills
- Flexible schedule
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Reds Tacos and More
04.2024 - 12.2025
High School Diploma -
Hope High Online