Leslie Otto
Bismarck,ND
Summary
Organized and dependable bartender with 16 years of experience successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Lead Bartender
Crossroads Tavern
07.2021 - Current
- Keep detailed inventories and notify management of ordering needs for liquor, beer, wine, and bar supplies.
- Upselling daily specials and beverage promotions to exceed daily sales goals.
- Keeping alcoholic beverages well-stocked and organized to meet expected demands.
- Following alcohol awareness procedures for preventing excessive guest intoxication.
- Training new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintaining a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Streamlining bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.
Cocktail Server
Sidelines Sports Bar
08.2021 - 11.2021
- Resolved customer complaints involving food or beverage quality and service.
- Maintained clean and organized bar area.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Anticipated guest needs and provided proactive service.
Bartender
Tailgaters Sports Bar & Grill 380
01.2021 - 06.2021
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
Associate of Arts - Liberal Arts And Sciences
University of Hawaii Maui College
Kahului, HISkills
- Staff Scheduling
- Performance Improvement
- Sanitation Standards
- Staff Leadership
- Spirit Knowledge/Craft cocktail Knowledge
- Speed of Service
Timeline
Cocktail Server
Sidelines Sports Bar
08.2021 - 11.2021
Lead Bartender
Crossroads Tavern
07.2021 - Current
Bartender
Tailgaters Sports Bar & Grill 380
01.2021 - 06.2021
Associate of Arts - Liberal Arts And Sciences
University of Hawaii Maui College