Summary
Overview
Work History
Education
Skills
Certification
Military Service
Personal Information
Military Experience
FTCE EXAM
Timeline
Generic

Leslie Owens

Saint George,GA

Summary

Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.

Overview

21
21
years of professional experience
1
1
Certification

Work History

One on One Paraprofessional

Duval County Public Schools-Jacksonville, FL
Jacksonville, FL
01.2024 - Current
  • Managed challenging behaviors using de-escalation techniques and positive reinforcement strategies.
  • Adapted instructional materials to meet diverse learning styles and accessibility requirements of the student.
  • Collaborated with teachers to develop personalized education plan for student with special needs.
  • Assisted in the development of social skills through group activities and one-on-one coaching.
  • Supported students'' emotional well-being by providing a safe and nurturing environment.
  • Managed detailed records of student progress and attendance, providing valuable information for decision-making processes within the school system.
  • Monitored student progress through regular assessments and adjusted instructional techniques accordingly, ensuring academic growth.
  • Coordinated accommodations for testing situations, ensuring fair assessment opportunities for all students.

Substitute Teacher

ESS Education-Jacksonville, FL
Jacksonville, FL
08.2022 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Provided instruction for students in core subject areas.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.

Shift Supervisor

Starbucks-Boca Raton, FL
Boca Raton, FL
11.2018 - 09.2020
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
  • Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Barista

Tom Thumb-Frisco, TX
Frisco, TX
02.2015 - 07.2015
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.

Administrative Assistant

Top Gun Security & Investigations-Dallas, TX
Dallas, TX
02.2013 - 02.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Officer/K9 Officer

United Stated Navy
Mayport, FL
01.2003 - 04.2008
  • Master-At-Arms (MA) in the Navy
  • Stood posts, carried out perimeter checks, conducted traffic stops, detained suspects, trained in the armory, qualified on the Beretta M9, M-16, 12 gauge shotgun, and M-60
  • Worked with and trained military working dogs
  • Experience and trained in both narcotics and explosive working dogs.
  • Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Reduced potential security threats with regular detection sweeps for explosives and narcotics using MWD teams.

Education

Associate's degree - Early Childhood Education

Florida State College At Jacksonville
Jacksonville, FL

Skills

  • Special Education Knowledge
  • Classroom support
  • Emotional Support
  • Visual supports
  • Literacy Intervention
  • Progress Monitoring
  • Disability Awareness
  • Assistive Technology
  • Classroom Management
  • Computer Skills
  • Patient
  • Calm and Patient Demeanor

Certification

  • ServSafe Food Protection Manager, 06/01/18, 06/01/23
  • Driver's License
  • Temporary teaching certificate, 06/25/24

Military Service

US Navy, Japan, E-4, 01/01/03, 04/01/08, GLOBAL WAR O N TERRORISM SERVICE MEDAL, GOOD CONDUCT MEDAL, OVERSEAS SERVICE RIBBON

Personal Information

Willing To Relocate: Anywhere

Military Experience

United States Navy

  • 2003-2008
  • Honorable Discharge
  • Good Conduct Award

FTCE EXAM

I have passed three out of the four parts of the FTCE K-6 (Language Arts & Reading, Science, and Math).  I am scheduled to take the Social Science part on June 25, 2024.  Once I pass this part, I will meet all qualification to obtain my five year Temporary Teaching Certification.

Timeline

One on One Paraprofessional

Duval County Public Schools-Jacksonville, FL
01.2024 - Current

Substitute Teacher

ESS Education-Jacksonville, FL
08.2022 - Current

Shift Supervisor

Starbucks-Boca Raton, FL
11.2018 - 09.2020

Barista

Tom Thumb-Frisco, TX
02.2015 - 07.2015

Administrative Assistant

Top Gun Security & Investigations-Dallas, TX
02.2013 - 02.2014

Officer/K9 Officer

United Stated Navy
01.2003 - 04.2008

Associate's degree - Early Childhood Education

Florida State College At Jacksonville
Leslie Owens