Leslie Pacheco
Anderson,IN
Summary
A self-motivated, professional with a passion for excellence. Equally capable of working alone or with a team, work with a diverse workforce, adapt to new surroundings, and employ creative approaches, meet, or exceed designated objectives and could multitask. Friendly and enthusiastic who's consistently meets costumer service satisfaction goals. Also trilingual in English, Spanish and Portuguese.
Overview
5
5
years of professional experience
Work History
Trainer
Walmart Returned Center
Greenfield, IN
06.2020 - 05.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Sales Representative
Allied Communications Group
Anderson, IN
01.2019 - 06.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Team Lead
Rivar's Custom Show Apparel
Fishers, IN
08.2017 - 12.2018
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Education
Business Administration - Still Attending
Ivy Tech Community College
Anderson, INHigh School Diploma -
Anderson High School
Anderson, IN06.2017
Skills
- Orientation Procedures
- Manufacturing
- Develop Training Programs
- Trilingual
- Spanish
- Portuguese
- Excel
- Microsoft Office
- Sales support
- Typing
- Pricing
- Communication Skill
- Conflict management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Full Professional
References
- Selena Palacios
Floor manager at Walmart RC
317-435-9427
- Eduardo Cruz
Store manager at Allied Communications
Eduardocruz701@yahoo.com
765-617-8055
- Anjela Hernandez
General Manager at Allied Communications
765-610-0381
Timeline
Trainer
Walmart Returned Center
06.2020 - 05.2022
Sales Representative
Allied Communications Group
01.2019 - 06.2020
Team Lead
Rivar's Custom Show Apparel
08.2017 - 12.2018
Business Administration - Still Attending
Ivy Tech Community College
High School Diploma -
Anderson High School
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