Leslie Palacios
Clermont,FL
Summary
Customer-focused professional with experience in handling various responsibilities at a service desk, including cashier duties. Strong skills in providing top-notch customer service, managing cash transactions accurately, and dealing effectively with customer inquiries. Experience in resolving complaints and maintaining high levels of customer satisfaction. Proven abilities to multi-task efficiently in a fast-paced environment, ensuring smooth operations and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Customer Service Desk Cashier
Rubios foods store
Mascotte, FL
09.2022 - Current
- Identified opportunities for improvement in customer service processes.
- Restocked supplies such as paper rolls, bags, receipt books.
- Answered phone calls from customers inquiring about product availability or pricing information.
- Resolved customer complaints in a professional manner.
- Informed management about potential security issues observed during shifts.
- Maintained an organized workspace to ensure efficient processing of transactions.
- Greeted customers and provided excellent customer service.
Education
South Lake High School
Groveland, FLSkills
- Point of sale
- Cash handling
- Inventory management
- Customer service
- Transaction processing
- Communication skills
- Conflict resolution
- Attention to detail
- Organizational skills
- Fast learner
- Patience and composure
- Stress tolerance
- Cash handling expertise
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Customer Service Desk Cashier
Rubios foods store
09.2022 - Current
South Lake High School