Felicety Venegas
Las Vegas,NV
Summary
Service-oriented professional skilled in managing service desk operations and cash transactions. Expertise in addressing customer inquiries and resolving complaints to enhance satisfaction. Capable of efficiently multi-tasking in fast-paced environments, ensuring smooth operations and delivering positive customer experiences.
Overview
1
1
Language
6
6
years of professional experience
Work History
Customer Service Desk Cashier
Teryaky madness
Las Vegas, nv
12.2025 - Current
- Greeted Teriyaki Madness guests at customer service desk and over phone, creating welcoming atmosphere.
- Processed cash, card, and mobile payments through register system.
- Confirmed orders with kitchen staff for accurate teriyaki meal pickup.
- Maintained professional communication with customers, ensuring clarity and satisfaction.
- Resolved guest concerns calmly, escalating issues to restaurant management.
Clothing Reseller
Self employed
Las Vegas, nv
06.2020 - Current
- always been amazing when it comes to customer service
- spoken professional with every customer
- Identified opportunities for improvement in customer service processes.
- Packaged orders and labeled for customers
- Always organized
- Always kept a clean work space
- Super trustworthy
Education
Desert Rose Adult High School
Las Vegas, NV10-2026
Skills
- Point of sale
- Order accuracy
- Customer service
- Customer complaint resolution
- Phone etiquette
- Telephone management
- Team communication
- Accountability and responsibility
- Professional appearance
- Patience and composure
- Strong work ethic
Languages
English
Full Professional
Timeline
Customer Service Desk Cashier
Teryaky madness
12.2025 - Current
Clothing Reseller
Self employed
06.2020 - Current
Desert Rose Adult High School