Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriel Estrada

Brooklyn,NY

Summary

Recent college graduate seeking hands-on sales and marketing training to apply industry fundamentals through structured coaching and measurable performance goals. Ive got some knowledge of the industry but want to expand on what Ive learned.

Overview

4
4
years of professional experience

Work History

Customer Service Associate /Customer Service Cashier

Ritas Coney Ice And Frozen Custard
Brooklyn, New York
05.2025 - 10.2026
  • Processed customer orders accurately and efficiently, enhancing overall satisfaction.
  • Executed multi-style transactions, ensuring accuracy and efficiency for card and cash payments.
  • Resolved customer concerns with calm communication and friendly service
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
  • Educated customers on special pricing opportunities and company offerings.
  • Sanitized dining areas during service shifts, counters, and equipment during service shifts
  • Made gallons of ice each day.

Sales Associate

Bath & Body Works
Buffalo, New York
01.2024 - 05.2026
  • Enhanced customer engagement through warm greetings and tailored product guidance.
  • Adapted sales approach based on customer cues, body language, and facial expressions to drive connection.
  • Utilized storytelling techniques and theater background to showcase product features.

  • Maintained organized store presentation by arranging products effectively on shelves. stayed stocked with fragrances, candles, and body care merchandise.

Cashier

Burlington
Brooklyn, New York
01.2023 - 01.2024
  • Processed cash, credit, debit, and gift card transactions at Burlington registers.
  • Facilitated customer purchases efficiently, and restocked merchandise.
  • Handled returns, exchanges, and customer questions following Burlington store procedures.
  • Persuaded customers to enroll in memberships, using strong business communication skills to boost customer loyalty.

Education

Bachelor of Science - Business Administration (Concentration: Marketing)

Buffalo State University
Buffalo, NY
05-2026

High School Diploma -

John Dewey High School
Brooklyn, NY
06-2022

Skills

  • Point of sale technology
  • Transaction processing
  • Digital marketing strategies
  • Sales analysis
  • Persuasion
  • Communication
  • Leadership
  • Eye for detail
  • Creative thinking
  • Team collaboration
  • Point of sale
  • Sales analysis

Timeline

Customer Service Associate /Customer Service Cashier

Ritas Coney Ice And Frozen Custard
05.2025 - 10.2026

Sales Associate

Bath & Body Works
01.2024 - 05.2026

Cashier

Burlington
01.2023 - 01.2024

Bachelor of Science - Business Administration (Concentration: Marketing)

Buffalo State University

High School Diploma -

John Dewey High School
Gabriel Estrada