Recent college graduate seeking hands-on sales and marketing training to apply industry fundamentals through structured coaching and measurable performance goals. Ive got some knowledge of the industry but want to expand on what Ive learned.
Overview
4
4
years of professional experience
Work History
Customer Service Associate /Customer Service Cashier
Ritas Coney Ice And Frozen Custard
Brooklyn, New York
05.2025 - 10.2026
Processed customer orders accurately and efficiently, enhancing overall satisfaction.
Executed multi-style transactions, ensuring accuracy and efficiency for card and cash payments.
Resolved customer concerns with calm communication and friendly service
Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Educated customers on special pricing opportunities and company offerings.
Sanitized dining areas during service shifts, counters, and equipment during service shifts
Made gallons of ice each day.
Sales Associate
Bath & Body Works
Buffalo, New York
01.2024 - 05.2026
Enhanced customer engagement through warm greetings and tailored product guidance.
Adapted sales approach based on customer cues, body language, and facial expressions to drive connection.
Utilized storytelling techniques and theater background to showcase product features.
Maintained organized store presentation by arranging products effectively on shelves. stayed stocked with fragrances, candles, and body care merchandise.
Cashier
Burlington
Brooklyn, New York
01.2023 - 01.2024
Processed cash, credit, debit, and gift card transactions at Burlington registers.
Facilitated customer purchases efficiently, and restocked merchandise.
Handled returns, exchanges, and customer questions following Burlington store procedures.
Persuaded customers to enroll in memberships, using strong business communication skills to boost customer loyalty.
Education
Bachelor of Science - Business Administration (Concentration: Marketing)
Buffalo State University
Buffalo, NY
05-2026
High School Diploma -
John Dewey High School
Brooklyn, NY
06-2022
Skills
Point of sale technology
Transaction processing
Digital marketing strategies
Sales analysis
Persuasion
Communication
Leadership
Eye for detail
Creative thinking
Team collaboration
Point of sale
Sales analysis
Timeline
Customer Service Associate /Customer Service Cashier
Ritas Coney Ice And Frozen Custard
05.2025 - 10.2026
Sales Associate
Bath & Body Works
01.2024 - 05.2026
Cashier
Burlington
01.2023 - 01.2024
Bachelor of Science - Business Administration (Concentration: Marketing)