Leslie Parrish
Pinehurst,NC
Summary
Customer-oriented General Manager with 25 years of experience focused on increasing revenue and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
19
19
years of professional experience
Work History
General
Capital Automotive Group
Raleigh, NC
09.2020 - 07.2023
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
Crossroads Automotive Group
Southern Pines, NC
03.2010 - 09.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Trained new employees on proper protocols and customer service standards.
General Manager
Vantuyl
Phoenix, AZ
02.2004 - 02.2010
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Mitigated business risks by working closely with staff members and assessing performance.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Gaithersburg High School
Gaithersburg, MD06.1981
Skills
- Apple macOS
- Market Analysis
- Tax Software
- Cost Management
- Microsoft Excel
- ADP Workforce Now
- Profit and Loss Accountability
- Microsoft Internet Explorer
- Adobe Systems Adobe Acrobat
- Accounting Techniques
- Customer Service
- Financial Statements
Timeline
General
Capital Automotive Group
09.2020 - 07.2023
General Manager
Crossroads Automotive Group
03.2010 - 09.2020
General Manager
Vantuyl
02.2004 - 02.2010
High School Diploma -
Gaithersburg High School