Leslie Parrish
Pinehurst,NC
Summary
Customer-oriented General Manager with 25 years of experience focused on increasing revenue and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
19
19
years of professional experience
Work History
General
Capital Automotive Group
09.2020 - 07.2023
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
Crossroads Automotive Group
03.2010 - 09.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Trained new employees on proper protocols and customer service standards.
General Manager
Vantuyl
02.2004 - 02.2010
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Mitigated business risks by working closely with staff members and assessing performance.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Gaithersburg High School
Gaithersburg, MD06.1981
Skills
- Apple macOS
- Market Analysis
- Tax Software
- Cost Management
- Microsoft Excel
- ADP Workforce Now
- Profit and Loss Accountability
- Microsoft Internet Explorer
- Adobe Systems Adobe Acrobat
- Accounting Techniques
- Customer Service
- Financial Statements
Timeline
General
Capital Automotive Group
09.2020 - 07.2023
General Manager
Crossroads Automotive Group
03.2010 - 09.2020
General Manager
Vantuyl
02.2004 - 02.2010
High School Diploma -
Gaithersburg High School
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