Efficient professional with a strong background in client relationship building and meeting deadlines. Recognized for remote work capabilities and the ability to enhance operational workflows, ready to contribute to impactful service delivery.
Work History
Appointment Scheduler
4 Months
High Quality Water and Air | 04.2026 - Current
Coordinated schedules between technicians and clients to ensure timely service delivery.
Scheduled appointments efficiently using CRM software to optimize technician availability.
Communicated effectively with customers to confirm appointments and address inquiries.
Maintained accurate records of customer interactions and appointment details for follow-up purposes.
Behavioral Health Technician
1 Year
Sevita | 10.2024 - 10.2025
Assisted in implementing individualized treatment plans for clients with behavioral health challenges.
Monitored client behavior and emotional well-being, providing timely interventions as necessary.
Collaborated with multidisciplinary teams to ensure comprehensive care and support for clients.
Documented client progress and incidents in compliance with organizational policies and procedures.
HVAC Helper
1 Year 8 Months
Advanced Mechanical | 01.2024 - 09.2025
Assisted technicians with HVAC installation and maintenance tasks, ensuring adherence to safety protocols.
Conducted routine inspections of heating and cooling systems to identify performance issues.
Operated hand and power tools for system repairs, demonstrating proficiency in equipment use.
Collaborated with team members to complete projects efficiently and within deadlines.
Supervisor
10 Months
The Grove Inc. | 03.2023 - 01.2024
Supervised daily operations to ensure team adherence to safety protocols and quality standards.
Trained and mentored new staff on operational procedures and best practices.
Streamlined workflows by implementing process improvements that enhanced productivity.
Conducted regular performance evaluations to identify training needs and development opportunities.