Leslie Pressel
Dayton,Ohio
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
11
11
years of professional experience
Work History
School Bus Driver
CENTERVILLE CITY SCHOOLS
05.2019 - Current
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Agent Team Member
STATE FARM INSURANCE
05.2018 - 05.2019
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Resolved caller issues quickly and thoroughly.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
MANAGER TRAINEE
HELZBERG DIAMONDS
06.2012 - 05.2018
- Resolved escalated concerns using professionalism and understanding of facets of issue.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
Education
High School Diploma -
Miamisburg High School
Miamisburg, OH05.2008
Skills
- Client Satisfaction
- Performance Goals
- Following Up with Clients
- Customer Service and Assistance
- Product Upselling
- Customer Care
- Retail Sales
- Persuasive Selling
- Direct Sales
- Product Knowledge
- Critical Thinking
Timeline
School Bus Driver
CENTERVILLE CITY SCHOOLS
05.2019 - Current
Agent Team Member
STATE FARM INSURANCE
05.2018 - 05.2019
MANAGER TRAINEE
HELZBERG DIAMONDS
06.2012 - 05.2018
High School Diploma -
Miamisburg High School
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