Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leslie Quezada

Colorado Springs,CO

Summary

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Hard working and passionate about customer experience.

Overview

8
8
years of professional experience

Work History

Server

Omelets Etc.
Colorado Springs, CO
06.2024 - Current
  • Assisted in training new servers.
  • Prepared checks, itemizing total meal costs and taxes.
  • Stayed informed about daily specials, new menu items, promotions.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Presented menus and answered questions regarding items.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Took orders from customers accurately and in a timely manner.

Bartender Shift Manager

Mother Muff's
Old Colorado City, Colorado
07.2020 - 06.2024
  • Balancing cash drawers
  • Memorizing guest orders and entering them in POS
  • Handling cash and credit card transactions
  • Completed regular bar inventories and daily requisition sheets.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Collected and organized daily till totals and tips.

Bartender

On The Boarder
Aurora, Colorado
12.2016 - 05.2020
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Greeted frequent visitors by name and explained new promotions.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Education

General education -

Pampa High School
Pampa, TX
05.2015

Skills

  • Customer service
  • Customer care
  • Sales
  • Organizational skills
  • Order delivery practices
  • Hostess support
  • Daily specials memorization
  • Table resetting
  • Team member support
  • Positive and professional
  • Tableside etiquette
  • Effective customer upselling
  • High volume dining
  • Food safety practices
  • Food running
  • Positive guest interactions
  • Menu item recommendation

Languages

Spanish, English

Timeline

Server

Omelets Etc.
06.2024 - Current

Bartender Shift Manager

Mother Muff's
07.2020 - 06.2024

Bartender

On The Boarder
12.2016 - 05.2020

General education -

Pampa High School
Leslie Quezada