Leslie Ramirez
Carrollton,TX
Summary
Dynamic sales professional with a proven track record at AT&T, excelling in customer service and relationship building. Leveraged interpersonal communication skills to enhance client satisfaction and drive revenue growth through strategic upselling. Recognized for maintaining industry knowledge to inform decision-making and effectively target high-potential accounts.
Overview
4
4
years of professional experience
Work History
Sales Representative
AT&T
01.2023 - 03.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Receptionist
Fred Loya Insurance Company
01.2021 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments and communicated effectively with clients to ensure satisfaction.
Updated client records systematically for accurate information management. - Handled phone communications efficiently and directed incoming calls to designated offices.
- Ensured reception area remained tidy and presentable, enhancing visitors' initial experience.
Education
GED -
Dallas Can Academy
2720 Hollandale, Farmers Branch, Tx 7523405-2018
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Rapid skill acquisition
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Representative
AT&T
01.2023 - 03.2025
Receptionist
Fred Loya Insurance Company
01.2021 - 01.2023
GED -
Dallas Can Academy
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