Leslie Rayle
Operations Manager
Rices Landing,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Safety Focused and uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Operations Manager
First Energy
06.2020 - Current
- Recognized Safety as a top priority.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Directed initiatives to improve safety, work environment, and company culture.
- Assisted in recruiting, hiring and training of team members, both within own region and in other areas within Pennsylvania.
Project Management & Scheduling
First Energy
08.2016 - 06.2020
- Leveraged data-driven insights to identify areas for process optimization, driving efficiency gains across all aspects of project management operations.
- Monitored project progress, ensuring milestones were met while maintaining high standards of quality control.
- Reduced project risks by proactively identifying potential issues and implementing mitigation strategies.
- Established strong working relationships with key stakeholders by maintaining open lines of communication, demonstrating empathy, and collaborating on mutually beneficial solutions.
- Managed resource allocation effectively by prioritizing tasks based on urgency, complexity, dependencies, or availability of skilled personnel.
- Optimized resource utilization by monitoring workloads closely to identify bottlenecks early on in the process so that they can be addressed promptly before impacting overall productivity levels.
- Coordinated with stakeholders to establish clear objectives, expectations, and communication channels for successful project outcomes.
- Negotiated and managed third-party contracts related to project deliverables.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Prepared and submitted project invoices for review and approval.
- Planned, designed, and scheduled phases for large projects.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Monitored project progress, identified risks and took corrective action as needed.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Maintained open communication by presenting regular updates on project status to customers.
Education
Electrical Engineering Technology - Engineering Technology
Fairmont State University
Fairmont, WV 05.2001 -
Skills
Operations Management
Problem-Solving
Customer Service
Performance monitoring
Team Leadership
Decision-Making
Policies and procedures implementation
Continuous improvements
Timeline
Operations Manager
First Energy
06.2020 - Current
Project Management & Scheduling
First Energy
08.2016 - 06.2020
Electrical Engineering Technology - Engineering Technology
Fairmont State University
05.2001 -