Leslie Reyes
Dallas
Summary
Compassionate and professional, with experience in medical reception, customer service, and fast-paced team environments. Skilled in Epic EHR, HIPAA compliance, and maintaining accurate records. Experienced in training new employees, managing high-volume interactions, and supporting clinical teams to ensure efficient patient flow. Expert at teamwork, communication, and time management, with the ability to provide compassionate, patient-centered service. I am eager to grow in the healthcare field, building on my own skills while providing patient safety, and compassionate care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tots 2 Teens Kid Care LLC
Medical Receptionist
Irving
10.2024 - Current
- Greeted patients and managed front-desk operations in a fast and efficient manner.
- Maintained accurate and confidential patient records in compliance with HIPAA standards.
- Verified patient identification, medical information, and demographics using the Epic EHR system.
- Collaborated with physicians and medical assistants to support patient care delivery.
- Provided compassionate, patient-centered support to individuals and families.
- Handled high-volume interactions while maintaining professionalism and attention to patient safety.
Amazon Fulfillment Center
Fulfillment Associate
Dallas
08.2023 - 09.2024
- Followed strict safety, quality, and compliance standards in a fast-paced and high-volume environment.
- Maintained a clean and organized work area, with safety standards.
- Communicated with team members and leadership to meet productivity goals.
- Worked efficiently while standing for long periods, and performing physical tasks.
- Demonstrated reliability and punctuality in a time-sensitive, team-based environment.
- Adapted quickly to changing priorities and workload demands.
- Used scanning technology to document and track items accurately.
Panaderia Ahualulco
Customer Service Associate
Irving
12.2020 - 08.2023
- Provided well-mannered customer service in a fast-paced, high-volume environment.
- Communicated clearly with customers and team members to ensure accurate orders and service.
- Followed food safety, hygiene, and workplace safety procedures.
- Trained and onboarded six new employees, providing instructions on customer service, cash handling, and workplace policy.
- Supported team efficiency by mentoring new employees and promoting teamwork.
Education
High School Diploma -
Nimitz High School
Irving, TX06-2023
Associate of Science -
Mountain View Dallas College
Dallas, TXSkills
- AHA BLS/CPR
- Bilingual
- HIPAA Compliance
- EPIC EHR
- Time Management
- Customer Service/ Patient Interaction
- Teamwork
- Communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
BLS/CPR
Timeline
Tots 2 Teens Kid Care LLC
Medical Receptionist
10.2024 - Current
Amazon Fulfillment Center
Fulfillment Associate
08.2023 - 09.2024
Panaderia Ahualulco
Customer Service Associate
12.2020 - 08.2023
High School Diploma -
Nimitz High School
Associate of Science -
Mountain View Dallas College