Job Search Status
Open to workDesired start date: Flexible
Work Type
Part TimeContract WorkFull TimeGig WorkConsultingLocation Preference
On-SiteRemoteHybridOpen to relocation: Yes
Open To Work
Leslie Robertson
Optician
Navarre,FL
Work Preference
Summary
Dynamic optical professional with a proven track record in the industry, excelling in sales leadership and advanced optical design. Recognized for driving significant business growth and enhancing patient care through effective communication and training. Committed to optimizing workflows and fostering staff development in fast-paced environments.
Overview
15
15
years of professional experience
5
5
Certifications
Work History
Adjunct Instructor, Opticianry
J. Sargeant Reynolds College
Remote, VA
08.2025 - Current
- Teach undergraduate Opticianry courses with clear, engaging instruction in optical theory and clinical skills.
- Develop and deliver online course content aligned with accreditation standards.
- Provide individualized academic advising, tutoring, and success planning to support student retention.
- Monitor performance, identify learning gaps, and implement targeted interventions.
- Maintain accurate documentation, grading, and compliance with distance‑education requirements.
- Participate in faculty meetings, training, and program initiatives.
Optical Manager / Optician
Hopkins Eye Center
Greenville, SC
01.2024 - 10.2025
- Interpreted and fit highly complex neuro‑optometric prescriptions with precision.
- Adapted eyewear solutions for patients with unique or challenging fitting needs.
- Increased sales through personalized consulting and exceptional patient care.
- Trained and mentored peers in advanced optical skills and product knowledge.
- Implemented efficient inventory systems, reducing overhead and improving stock accuracy.
- Negotiated vendor pricing to maximize profitability while maintaining product quality.
- Enhanced visual merchandising, increasing foot traffic and conversion rates.
- Resolved escalated patient concerns with professionalism and empathy.
Optician / Practice Manager
Blink Eyecare
Virginia Beach, VA
08.2017 - 07.2022
- Drove 304% business growth within three years, despite COVID‑19 challenges.
- Increased sales through expert communication of lens materials, coatings, and frame benefits.
- Built strong patient relationships, resulting in high repeat‑business rates.
- Trained new optical staff and maintained a high standard of clinical and retail performance.
- Managed in‑house finishing lab operations with accuracy and efficiency.
- Oversaw medical and vision billing, coding, and insurance processes.
- Developed merchandising strategies that boosted product visibility and sales.
- Maintained supplier relationships to ensure timely, cost‑effective procurement.
Optician
Virginia Eyecare Center
Burke, VA
04.2014 - 06.2017
- Performed precise eyewear fittings, adjustments, verification, and neutralization.
- Supported specialty prescriptions and vision therapy cases requiring advanced optical interpretation.
- Trained and developed optical staff to improve technical proficiency.
- Managed inventory, vendor accounts, and equipment procurement.
- Conducted insurance profitability reviews and tracked departmental costs.
- Updated training materials and operational procedures for the optical department.
- Maintained edging equipment and performed troubleshooting and repairs.
- Consistently earned excellent performance reviews and multiple employee‑of‑the‑month awards.
Apprentice Optician
Groton Eye Center
Groton, CT
02.2013 - 04.2014
- Educated patients on eyewear options and visual needs.
- Conducted contact lens insertion and removal training.
- Assisted with pretesting, administrative tasks, and insurance processing.
- Managed inventory and collaborated with sales reps to maintain current frame selections.
- Performed phone triage to assess urgency of patient eye concerns.
Apprentice Optician / Key Holder
LensCrafters
Waterford, CT
10.2010 - 03.2014
- Consistently exceeded sales goals and earned monthly President’s Club recognition.
- Managed store operations during a period without on‑site managers.
- Oversaw opening/closing procedures, cash handling, and bank deposits.
- Conducted employee scheduling, interviews, training, and coaching.
- Participated in district and regional meetings, communicating store performance.
- Led daily, weekly, and monthly planning to meet sales and operational targets.
- Resolved customer issues while maintaining strong sales performance.
- Oversaw implementation of new company‑wide software systems.
Education
Associate of Applied Science - Opticianry
J. Sargeant Reynolds Community College
Richmond, VA01-2016
Skills
- Sales Leadership
- Goal Achievement
- Advanced Optical Design
- Lens Design Knowledge
- Neuro-Optometry
- Training
- Mentoring
- Staff Development
- Inventory Management
- Vendor Management
- Creative Problem-Solving
- Patient Education
- Communication
- Workflow Optimization
- Multitasking
- Professionalism
- Reliability
- Technical Proficiency
- Microsoft Office
- Optical Software
References
Available upon request.
Volunteer Experience
- Vision Lead, Remote Area Medical Volunteer Corps (RAM), 2016 to Present, Oversee vision dispensing and exam areas at free pop‑up clinics nationwide., Provided free eyewear and supervised on‑site optical lab operations., Trained volunteers in pretesting and dispensing; managed patient flow for high‑volume clinics.
- Ombudsman, U.S. Coast Guard, Sector Hampton Roads, 2019 to 2021, Served as liaison between Command, service members, and families., Provided resources, referrals, and crisis support during emergencies and deployments., Participated in briefings, events, and family‑readiness initiatives.
Certification
Optician License: Florida
Optician License: Virginia
Optician License: South Carolina
ABOC
NCLEC
Affiliations
- Professional Opticians of Florida
Timeline
Adjunct Instructor, Opticianry
J. Sargeant Reynolds College
08.2025 - Current
Optical Manager / Optician
Hopkins Eye Center
01.2024 - 10.2025
Optician / Practice Manager
Blink Eyecare
08.2017 - 07.2022
Optician
Virginia Eyecare Center
04.2014 - 06.2017
Apprentice Optician
Groton Eye Center
02.2013 - 04.2014
Apprentice Optician / Key Holder
LensCrafters
10.2010 - 03.2014
Associate of Applied Science - Opticianry
J. Sargeant Reynolds Community College