Leslie Rodriguez
Taco Tote
El Paso,TX
1
Certification
4
years of professional experience
Dynamic team leader with a proven track record at Taco Tote, enhancing service efficiency and customer satisfaction. Skilled in problem-solving and staff training, I foster collaboration and drive results. Adept in cash handling and inventory management, I consistently deliver high-quality service while maintaining a positive work environment.
Work History
Team Leader
1 Year 3 Months- Led team operations to enhance service efficiency and customer satisfaction.
- Trained and mentored new staff, fostering a collaborative team environment.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Coordinated scheduling to ensure adequate coverage during peak hours.
- Streamlined communication between kitchen and front-of-house teams for improved workflow.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Meat preparation, cooking and plating
- Money and inventory management
Cashier
4 Months- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register, balancing cash drawers accurately at shift end.
- Assisted customers with inquiries and product location to enhance service experience.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
- Trained new cashiers on register operations and customer service protocols.
- Resolved customer complaints professionally, contributing to enhanced satisfaction ratings.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Bakery
2 Years 6 Months- Prepared and baked a variety of donuts, ensuring quality and consistency.
- Operated mixers, ovens, and other baking equipment efficiently.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Assisted in inventory management by tracking ingredient supplies and notifying management of shortages.
- Produced consistently high-quality baked goods for customers.
- Order management for stores
Server
1 Year 8 Months- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Coordinated meal delivery timing to optimize dining experience and kitchen efficiency.
- Assisted in training new staff on menu offerings and service protocols.
- Maintained cleanliness and organization of dining area, enhancing overall ambiance.
- Collaborated with kitchen staff to modify orders, accommodating dietary restrictions effectively.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Money management, cleaning, production and food preparation
Education
High School Diploma
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Safety
Staff education and training
Client support
Cash handling
Flexible schedule
Client service
Client communication
Certification
- Food handlers
- TABC
Languages
Spanish
Native or Bilingual
Timeline
Team Leader
Taco Tote
05.2025 - CurrentRead More
Cashier
Food King Supermarkets
12.2024 - 04.2025Read More
Server
Tacos Don Cuco
04.2023 - 12.2024Read More
Bakery
Dunkin' Donuts
09.2022 - 03.2025Read More
Cbtis 270
High School Diploma
Read More